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Bicycle Repair
Tamreen Sports
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Tamreen Sports is a business that offers a wide range of products and services for sports enthusiasts. The company offers a comprehensive selection of bicycles, catering to various riding styles and skill levels. In addition to bicycles, they provide a diverse inventory of sporting goods, including equipment and apparel for numerous sports. For those who enjoy the outdoors, the company offers camping gear and supplies. The company offers a one-stop shop for individuals looking to engage in cycling, various sports, and camping activities.
Customer Sentiment:
The overall customer sentiment appears mixed, leaning towards negative based on the provided reviews and the average rating of 3.3 out of 5 from 43 reviews. While some customers express high satisfaction with professionalism and customer service, others report significant issues with pricing, reliability, and business ethics.
Service Quality:
Service quality is inconsistent. Positive feedback highlights effective problem-solving and dedicated service, particularly in bicycle repair. Conversely, negative feedback points to unreliability, failure to deliver on promises, and poor handling of customer concerns. The significant price discrepancy noted in one review raises concerns about pricing transparency and fairness.
Common Themes:
Recurring positive themes include professional and dedicated service, particularly from specific staff members, and effective technical expertise in bicycle repair. Negative themes center around unreliability, broken promises, poor communication when issues arise, questionable pricing practices, and a perceived lack of business ethics.
Final Assessment:
Based on the available data, the business demonstrates strengths in technical repair and customer interaction when service is positive. However, the recurring negative feedback regarding reliability, pricing, and ethical concerns significantly impacts the overall perception of service quality. The average rating and the nature of the negative reviews suggest that while some customers have positive experiences, there are notable inconsistencies and areas requiring improvement to consistently deliver high-quality and reliable service. Potential customers should consider the mixed feedback and the reported issues before engaging with the business.
An absolutely unreliable shop! Full of promises, but no service delivery at all. If the staff in confronted with the promises, the confabulation starts, and they also try to put the responsibility on the customer. Unacceptable business ethics, avoid the place!
Ive been with 3 repair shops, (professional bcycle shop, middle east bicycle trading & muhammad ilyas bicycle trading) To diagnose the problem of my bcycle.. but all of them have different diagnosis.. either to replace the cassette, or the hub and even worst to replace the entire parts of the wheel! Thank God I ended up with tamreen, and they were able to fix the problem without changing or replacing anything! Kudos tamreen!
The only professional knife enthusiast shop in Abu Dhabi with very good customer service. Highly recommended.
Very overpriced.. trinx m136 pro.. got from madina zayed for 850, and here they r charging 1580!!! When i asked y such high.. saying our prising and their pricing are in different styles!! Sounded funny.. but end result is you r charging almost double!!!!! Will never even think of coming back here
Very professional and dedicated shop. The way Mr AlAmiri deal with his client is highly appreciated
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