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Computer Repair
Talween Computers Trading
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Talween Computers Trading is a business that offers a range of services related to computers and office supplies. The company offers computer support and services, assisting with various technical needs. They also function as an office supply store, providing essential items for businesses and individuals. Additionally, the company offers printer repair services, ensuring that printing equipment is functioning correctly. They are also a printing equipment supplier, providing the necessary machinery for printing tasks. Furthermore, Talween Computers Trading operates as a stationery store, offering a variety of writing and office supplies. Finally, the company is a toner cartridge supplier, providing the consumables needed for printers.
Customer Sentiment:
Overall customer sentiment is overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 from 239 reviews. Many customers express satisfaction with the store's offerings, convenience, and the helpfulness of the staff.
Service Quality:
The business appears to excel in providing a wide variety of stationery and office supplies, with customers frequently noting that they can find what they need. The availability of printing services is also a positive point. However, there are instances of poor customer service, specifically regarding responsiveness to inquiries and providing quotations, which indicates inconsistency in this area. Issues with arbitrary pricing and charges for non-existent items have also been reported, suggesting potential problems with transparency and billing accuracy.
Common Themes:
Recurring positive themes include the store's comprehensive inventory, convenient location, and the welcoming nature of the staff. The ability to order items not in stock and receive next-day delivery is also appreciated. Negative themes center around communication breakdowns, particularly in providing timely quotations, and concerns about pricing practices.
Final Assessment:
Based on the available data, the business generally delivers high-quality and reliable service, particularly in terms of product availability and in-store customer interaction. The high average rating and numerous positive reviews support this. However, the negative feedback regarding communication and pricing indicates areas for improvement to ensure consistent service excellence and maintain customer trust. Addressing these issues is crucial for sustained positive customer perception and business growth.
A very bad experience.
The items in the store are charged arbitrarily, there is no charging standard, and there are charges for those that do not exist.
this is the worst stationery store I have ever encountered.
Absolutely the best! Super welcoming and such a lovely atmosphere. They have a great variety of beautiful items to choose from.
Great place, they always have what I need when needed and always great advices! Plus super welcoming. I recommend.
Great stationary shop located in the heart of DIFC gates. It has everything what is needed! Printing services are available as well. Thank you
I've been in touched with one of their staff to ask for a quotation but I've been waiting for nothing for almost 2 weeks already. He told me he'll get back to me with a quotation for like 5x already after sending him the mock-up of what I was inquiring (yet he still ask for them even though I sent a photo and a list multiple times) but I haven't received any. Very poor customer service!
Reasonable price and good customer service.. Mr. mash the owner is very nice.. thumbs upđ you can find everything you need in this store and you can request also some.. they do printing also like our closed and opening signage.. thank you for thisâşď¸
Very friendly, I needed A4 paper for printer; very good price. Good to know this is in Park Towers as I canât think of anywhere here like this without going to the Mall. If they donât have what youâre looking for it can also be ordered and delivered the next day.
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