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Auto Repair
Spike Auto Services
Category: Auto Repair
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Category: Auto Repair
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Spike Auto Services is a mechanic and repair service business. The company offers a comprehensive range of automotive services to keep vehicles running smoothly. Their services include general mechanical repairs, routine maintenance such as oil changes and tune-ups, brake service, engine diagnostics and repair, transmission service, and suspension work. They also provide specialized services like air conditioning repair and electrical system troubleshooting. Spike Auto Services aims to provide reliable and efficient repairs for various makes and models of vehicles.
Customer Sentiment:
Overall customer sentiment is overwhelmingly positive, reflected in the high average rating of 4.9 out of 5 from 81 reviews. Reviewers consistently express satisfaction with the service received.
Service Quality:
The business appears to deliver high-quality service across its offerings. Specific strengths highlighted include excellent quality of work, knowledgeable staff, reliability, and fair pricing. The team is described as responsive and attentive, with a focus on customer convenience.
Common Themes:
Recurring positive themes include the team's expertise, particularly with complex issues, their honesty and transparency regarding pricing and solutions, and their ability to deliver work as promised, often ahead of schedule. The welcoming and attentive approach to customers, including those less familiar with car mechanics, is also frequently mentioned. A single negative review mentions over-quotation, which stands in contrast to the prevalent positive feedback on pricing.
Final Assessment:
Based on the high volume of positive reviews and the consistent praise for service quality, reliability, and customer interaction, the business demonstrates a strong track record of delivering high-quality and reliable service. While a single negative comment exists, the overwhelming positive feedback suggests it may be an outlier. The business appears to prioritize customer satisfaction through skilled work, transparent practices, and a customer-centric approach.
Always making over quotation
Got my Ducati painted at Spike. Team is responsive and quality of work is excellent. Always delivers as promised and even before time on some occasions.
If you are a girl and not into cars, it is not easy to understand garage staff when they explain to you what kind of problem with your car. But Spike Auto Service has a special approach to every customer. Also, I appreciate their honesty in finding the best solution in regards to prices and customer 's convenience. Definitely recommend 👌
Spike Auto have amazing guys, very knowledgeable especially on complicated topics of the car maintenance and they always have very good suggestion that helps customers. Wish them good luck
The best service I received by a garage in Dubai definitely, always very quick, reliable and really fair and open prices. I can only recommend this place!
Upon arrival, very friendly receptionist offering water, tea, coffee and a seat. The staff is very attentive and installed my body kit as priority as I was waiting. Recommended to anyone! 💯
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