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Auto Repair
SAHARA TYRE & AUTO REPAIRING LLC
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SAHARA TYRE & AUTO REPAIRING LLC, also known as Mr. Tire, is a comprehensive automotive service provider. The company offers a wide range of services including tire sales and repair, auto dent removal, auto upholstery services, and general car repair and maintenance. Their tire shop provides new tires, tire fitting, balancing, and puncture repairs. For cosmetic damage, they offer professional auto dent removal. Interior vehicle care is covered by their auto upholsterer services. Additionally, the company provides general car repair and maintenance to keep vehicles running smoothly.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the provided average rating of 4.3 out of 5 from 144 reviews. While a significant portion of reviews highlight positive experiences with service quality, affordability, and friendly staff, a notable minority express severe dissatisfaction, citing issues with repair effectiveness, unexpected damage, and perceived dishonesty.
Service Quality:
Positive feedback frequently mentions good service for routine maintenance like oil changes, wheel balancing, alignment, and tire changes. Specific services like AC work are also praised for quality and price. However, negative reviews strongly contradict this, detailing instances of failed repairs, new issues arising after service, and a lack of accountability for problems. This suggests inconsistency in service quality across different types of repairs or potentially within the technical team.
Common Themes:
Recurring positive themes include affordable pricing, friendly and attentive staff, and good service for basic maintenance. Conversely, negative themes center around ineffective repairs, particularly for more complex issues like AC or engine problems, unexpected damage to vehicles during service, and a perceived lack of technical expertise or integrity in certain situations. The mention of specific staff members positively and negatively suggests individual performance may significantly impact customer experience.
Final Assessment:
Based on the available data, the business appears to perform well in providing routine maintenance and basic services at competitive prices, contributing to the generally positive average rating. However, the recurring negative feedback regarding complex repairs, unexpected vehicle issues post-service, and perceived lack of accountability raises concerns about the consistency and reliability of their more advanced technical services. While many customers have positive experiences, potential customers should be aware of the reported risks associated with more intricate repairs. The business could benefit from addressing the inconsistencies in service quality and improving communication and accountability regarding repair outcomes.
Be Careful if your going for car service. Service centre is full of thief they will steal your money like butter. If you still want to go after seeing this, good luck.
Great service! Affordable service fees! Friendly staff and mechanics! Look for Chantu if you have any issues with your cars. Highly recommended.
Horrible! i brought my car in for a simple wheel alignment and it actually got worse, but they managed to fix it from going to the right now! now it goes to the left! I went back and they told me " looks like you need to change your tires" oh really? why was i not told that from the first time i went there!?
Thanks for nothing...
Stay away from this garage. They collected my Range Rover and suggested I replace the engine quoting 2 to 3 days to carry out the work. After 46 days it was returned with suspension and gearbox issues. Subsequently, it had to be returned 9 time over the next 10 months for cooling system related problems. They get one star only because I can't give any lower. In the end I had to get it towed from Sahara to another garage because they did not have an Engineer with the skills to work out what the problem was after changing all the hoses twice and 2 radiators - clueless
Terrible! went for oil change and wheel balancing, the guy hammered the rim without notifying me because he saw a small dint, the car became shaky and vibration allover the vehicle and they couldn't fix it any more, I am taking this to customers rights in Dubai, they believe it's ok to touch and modify without permission, let's see who is right at the end.
The service team is commendable and the quality of service provided is excellent 🥰
They provide good service, they got oil change, wheel balancing, alignment and tyre change. The staff was good friendly and attentive.
This shop using best tyre for cars , reasonable pricing and good service.!!
Very bed ac repair job feel up ac gas at very expensive charge then that gas also remove in 15 mints and they take no responsibility and there technically team said compressor problems but every think was perfect in car after when we check with another gerage this was my experience so please take care
You can go there for ac work I did the ac work there .very low price and and high quality products using there.specal thanks to chanthu and binu.
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