Royal Swiss Auto Service Center, Musaffah, Abu Dhabi

A garage of cheaters, swindlers, and liars. After their private driver crashed into my car, they told me that the car would be repaired with new, original parts, and they sent me an invoice for that. After some time passed, I discovered that the car had been sent to another place, and I discovered that everything had been repaired with used, non-original commercial parts. There is no credibility. Never and every time I file a complaint about this, no one responds

Exceptional Service and Genuine Care! I’ve been a loyal customer of Royal Swiss Auto Service Center for years, with more than eight cars under their warranty. The main reason for my trust and loyalty is “ Yasmen “. Her passion and genuine care make it feel as if she’s looking after her own car. She consistently goes above and beyond, ensuring everything is handled with professionalism and attention to detail. It’s rare to find someone who truly cares about both the vehicle and the customer experience, and Yasmen embodies that perfectly. She deserves all the credit for making Royal Swiss Auto the only service center we trust. Highly recommended!

I recently had an amazing experience at Royal Swiss Auto while getting my car serviced. From the moment I arrived, the staff was professional, knowledgeable, and extremely attentive to my needs. The service was top-notch, and they handled my car with great care and expertise. What impressed me the most was their transparency and efficiency. They explained every detail of the maintenance process and ensured that my car was in perfect condition before handing it back. I also opted for their warranty and service contract, which gives me peace of mind knowing that my car will be well-maintained by professionals in the long run. If you’re looking for a reliable, high-quality car service center, I highly recommend Royal Swiss Auto. Their commitment to excellence and customer satisfaction is truly commendable!

Terrible place does not even deserve one star Mis yasmen service advisor is very rude I don't know why... this behavior with customers is not acceptable i believe this was a mistake to go this swiss auto I don't recommend it at all

Unfortunately the experience I had on this place was not good at all. As a first impression, it seems like you're leaving the car in a good place, giving that the place is huge and the majority of cars you see doing maintenance there are all luxury cars like McLaren, Mercedes, Land Rover, etc... But, when I dropped my car there, they kept it for 3 days trying to diagnose the problem of my car, and in the end gave it back to me saying they couldn't find the problem and that it was for me to keep on running with the car, until it fails completely (?!!!) Yet, they sold me a service that was not needed (engine oil replacement), which did not solve neither made the problem better. Long story short, on a second visit about the same problem, they gave me a very overpriced quotation to TRY fixing the car, where there were parts listed on the quotation that are not related to the car problem, and are priced way more than if I buy the parts straight from the dealership itself. Unfortunately, this is a small summary of my experience. Wouldn't recommend.