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Motorcycle Repair
Riders Edge Motorcycle Repair Shop
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Riders Edge Motorcycle Repair Shop is a motorcycle repair shop. The company offers a range of services including general maintenance, repairs, and customization for motorcycles. They provide services such as oil changes, tire replacements, brake service, engine diagnostics, and performance upgrades. Riders Edge aims to keep motorcycles running smoothly and safely for their customers.
Overall Customer Sentiment:
Based on a total of 69 reviews with an average rating of 4.6 out of 5, the overall customer sentiment towards this motorcycle repair shop is overwhelmingly positive. The majority of customers express high satisfaction with the services provided, highlighting exceptional experiences and strong recommendations. However, a small number of negative reviews indicate significant dissatisfaction, primarily related to pricing and service efficiency.
Service Quality and Strengths:
Key strengths consistently mentioned across positive reviews include the team's professionalism, efficiency, and expertise in motorcycle repair and maintenance. Customers frequently praise the quality of work, attention to detail, and the ability to handle both routine and complex tasks with precision. The workshop environment is often described as well-organized, clean, and equipped with top-notch tools. The friendly and helpful nature of the staff, including the owner, is a recurring theme, contributing to a positive customer experience. Specific services like painting and accessory installation have also received positive feedback.
Areas for Improvement:
The primary areas for improvement identified in the negative reviews are related to pricing and service turnaround time. Some customers perceive the pricing as high, while others have experienced significant delays in repairs, with vehicles being held for extended periods without apparent progress. Communication regarding repair status and required parts also appears to be an area needing attention based on one negative review.
Final Assessment:
Considering the high average rating and the strong positive feedback from the majority of customers, this motorcycle repair shop generally delivers high-quality and reliable service. Their technical expertise, professional approach, and positive customer interactions are significant strengths. However, the business should address the concerns raised regarding pricing and service efficiency to ensure consistent customer satisfaction across all interactions. Overall, the shop appears to be a trustworthy option for motorcycle enthusiasts seeking skilled and caring service, with a need to refine their processes in specific areas.
A great place for your bikes. Totally hassle free and super friendly customer service. Very helpful and knowledgeable owner and it’s got an incredibly convenient location. They are superiorly efficient and professional which makes the whole experience facile. Would recommend this spotless garage to all my biker friends. This place is a 10/10!
A very bad experience, and I do not recommend a place... I came to them on the grounds that they are experts in the field of motorcycles, but unfortunately they did not do anything in two months, and my vehicle is standing and has not been worked on honestly, but unlike every time they have a new excuse, for example, bring us this A piece and we want this link and you have pieces that need to be changed. I tried to help as much as possible by securing what I could and by sending my friends and relatives.
After all I suffered when I went to pick up my vehicle no one helped to toll up on my trailer
Amazing wouldn't even do the team justice. Vasil and Lisa were the friendliest most efficient and professional people I've dealt with. The genuine care they extended was heartfelt and I truly appreciate it.
Exceptional Service for My Beloved Motorcycle I recently had the pleasure of experiencing truly exceptional service from RIDERS EDGE Musaffah, for my beloved motorcycle, and I am eager to share my positive experience. From start to finish, every aspect of my interaction with the service team left me impressed and thoroughly satisfied. Overall, my experience with the service provided for my motorcycle surpassed my expectations in every way. I left the dealership feeling not only impressed by the quality of the work done but also grateful for the outstanding customer service I received. Without a doubt, I would highly recommend RIDERS EDGE to any motorcycle enthusiast seeking top-notch service and unparalleled expertise. Thank you to the entire team for taking such great care of my prized possession!
For the past year, I’ve trusted Riders Edge with my motorcycle, and they’ve never disappointed. The workshop is well-organized, equipped with top-notch tools, and always clean. The workers are skilled, detail-oriented, and truly passionate about bikes. Whether it’s routine maintenance or complex repairs, they handle every job with precision and care. A special thanks to Roshan, the owner, whose dedication and hands-on approach make Riders Edge stand out. His passion for motorcycles is inspiring, and his commitment to quality and customer satisfaction shines through in every visit. The team’s friendly and professional attitude makes every interaction a pleasure. If you’re looking for a reliable, trustworthy, and skilled motorcycle workshop, Riders Edge is the place to go. Highly recommended for anyone who wants their bike treated with care and expertise. Thank you, Roshan and the team, for consistently delivering outstanding service!
Good with great costumer service
They just repainted my tank and added some badges and accessories. My Triumph Bonneville T100 looks absolutely awesome. A great workshop and a lovely bunch of guys who really know their motorbikes.
Very high price and disrespectful. Not recommended at all.