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Auto Repair
Presto Tyres Trading LLC | Best Tyres | Wheel Alignment | Mobile Tyre Repair in Dubai
Category: Auto Repair
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Presto Tyres Trading LLC is a business that offers a comprehensive range of automotive services. The company offers tire sales and services, including being a tire shop, tire repair shop, and wheel store. They also provide wheel alignment services. Beyond tires, the company offers car battery sales and service, oil change services, and even towing services. While listed as a tire manufacturer, their primary focus appears to be on the retail and service aspects of the tire and automotive industry.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 825 reviews. Many customers express satisfaction with the service, professionalism, and product quality. Specific mentions of friendly and welcoming staff, efficient service, and knowledgeable assistance contribute to this positive outlook.
Service Quality:
Based on the provided reviews, the business demonstrates strengths in several areas of service quality. Customers frequently highlight quick and efficient tire changes, precise installation, and transparency regarding tire condition and recommendations. The availability of services like free alignment checks and competitive pricing are also viewed favorably. However, there are notable weaknesses. Several negative reviews point to issues with technical expertise, particularly in diagnosing problems, and poor after-sales support, including warranty disputes. One significant concern involves incorrect tire recommendations leading to premature wear and financial loss.
Common Themes:
Recurring positive themes include the friendliness and professionalism of the staff, the efficiency of the service, and the quality of the tires offered. Negative themes center around technical competence in certain situations, inadequate after-sales support, and issues with warranty claims. The lack of basic amenities like Wi-Fi during lengthy service times is also mentioned as a point of dissatisfaction.
Final Assessment:
Considering the high average rating and the volume of positive feedback, the business generally delivers a high-quality and reliable service for routine tire-related needs. Strengths lie in customer interaction, efficiency, and product quality. However, the negative reviews, though fewer in number, highlight critical areas for improvement, particularly in technical diagnostics, after-sales support, and ensuring correct product application for all vehicle types. While many customers have positive experiences, potential customers should be aware of these reported inconsistencies in service quality and after-sales handling.
"I've never seen people like this in Dubai before. Today, I met someone who changed my tire in Dubai through a WhatsApp contact. I came here to get it changed, and I met Mr. Mujeeb. His hospitality and smile impressed me greatly. Whenever I need a tire change, I'll definitely come here 100%. The staff is very friendly and welcoming. I want to tell everyone to come and change their tires here. Thanks again, Mr. Mujeeb."
Bad after sales
The battery they fixed in my car was faulty and it started giving me hard time within warranty period. They didn't respect the warranty and responded with a different tone when I met them for the claim
I had to purchase a new one from another shop in Ras al khor
Best teamwork! Good vibes from the staffs here, work smart and hard! Best offers! My colleague recommended this me, and l did compared the prices, here is the good option!
I had a fantastic experience at Presto Tyres, where their quick and efficient service made replacing the tires on my Pajero seamless. The team was highly professional and knowledgeable, ensuring I got the perfect option for my vehicle without any hassle. Special thanks to their Instagram page and Mr. Ashkar, who provided real-time updates on tire availability and exclusive offers. Their prompt and informative responses on social media made the process incredibly smooth, allowing me to choose the right tires before even stepping into the shop. I truly appreciate their customer-focused approach and would highly recommend their services!
I recently visited Presto Mechanic Tyre Shop to replace the tyre of my Audi A6, and I must say I am extremely satisfied with their service. I opted for Yokohama tyres, and the quality is excellent. The team at Presto was professional, efficient, and very knowledgeable, ensuring a smooth and hassle-free experience. After the tyre replacement, I immediately noticed a significant improvement in my car’s performance. My steering feels much smoother, the ride is more stable, and there is minimal road noise, which enhances the overall driving experience. The tyre condition is top-notch, and I feel more confident on the road. I highly recommend Presto Mechanic Tyre Shop for their outstanding service, high-quality products, and customer care. If you’re looking for a reliable place for tyre replacement, this is definitely the place to go
I recently visited this shop and was thoroughly impressed by their service, professionalism, and product quality. With a Grade A rating, my expectations were high—and they absolutely delivered. From the moment I arrived, the staff was friendly, knowledgeable, and quick to assist. They helped me choose the perfect set of tyres for my vehicle, explaining the pros and cons of each option without any sales pressure. The shop was clean, organized, and clearly well-managed. Installation was fast and precise, and they even provided a free alignment check and do any adjustments if needed. What stood out the most was their transparency—they showed me the old tyres and explained the wear patterns, giving me confidence in their recommendations. Prices were competitive, and the warranty offered added extra peace of mind. If you’re looking for top-quality tyres and service you can trust, Presto Tyres is the place to go. Highly recommended!
No wifi password they give changing vehicle Tyre just got super 😴 I spend 2 and half our there to change Tyre it was so bed experience ..have wifi but they not ready to give I do not know why Evan go for cup of tea 2 Aed they give wifi and we spend her 1500Aed ..not recommend any one to visit here
Poor service and staff technically not strong I visited them and without even checking they said it’s not tyre problem it’s something else I went to mechanic and told them same they change all the mounting but problem not solved and next day during the heavy rain I found out 2 tyres very badly worn out and replaced with new ones
They don’t know the business. They changed the wrong tires. They put Aston Martin tires to Lomborghini and after 3 months all tires need change because of damage. And it’s not under warranty because of wrong tires for wrong car. They say, tires same, size same and it’s more cheaper (2.000 aed) and it’s fine and dişi say any thin about these tires for Aston Martin… and I accepted. But now I lost 15.500 aed. Don’t go there
Worst support ever in Dubai . Do not buy tyres from presto . Go for direct dealer. I’ve ruined my car myself by charging tyre here. Don’t have review star less than 1 . They don’t even deserve 1
Always look for reputed sellers.