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Electronics Repair
Popular Electronics Clock Tower
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Popular Electronics is a business that specializes in providing a wide range of electronic products and services. The company offers a diverse selection of electronics, including components, gadgets, and accessories. Their services encompass sales of these items, catering to both individual consumers and businesses. They provide expertise and assistance in selecting the right electronic solutions for various needs. Popular Electronics aims to be a comprehensive resource for all things electronic, ensuring customers have access to quality products and knowledgeable support.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the provided average rating of 4 out of 5 from 88 reviews. However, the sample reviews highlight significant negative experiences alongside positive ones, indicating a potential disparity in customer satisfaction.
Service Quality:
Service quality is a notable area of concern. While some customers praise the helpfulness of long-term staff and the availability of specific items, others report unprofessional and rude interactions, lack of guidance from newer staff, and instances of the store being unexpectedly closed during operating hours. This inconsistency in service delivery is a key weakness.
Common Themes:
Recurring positive themes include the availability of a wide range of electronic parts, components for student projects, and specialized tools. The longevity of the business and the quality of some electronic items are also mentioned positively. Conversely, common negative themes revolve around pricing being significantly higher than online alternatives, poor customer service from certain staff members, and issues with store accessibility (unexpected closures).
Final Assessment:
Based on the provided data, the business appears to be a valuable resource for specific electronic parts and project components, particularly for professionals and students. Its long history and the availability of niche items are strengths. However, the significant negative feedback regarding pricing and inconsistent customer service, particularly from newer staff, detracts from the overall customer experience. While the average rating suggests a generally positive perception, the detailed reviews indicate areas requiring significant improvement to ensure consistent high-quality and reliable service for all customers.
A lot of electronics parts available. School project items available at very reasonable price
BAD experienced yesterday (22/06/2021) the new guy in charge there just like he doesn't want to sale. he just simply seating not guiding customers want. we always buying tools there to the very friendly old guy but he was not there at that time..
BAD experienced yesterday (22/06/2021) the new guy in charge there just like he doesn't want to sale. he just simply seating not guiding customers want. we always buying tools there to the very friendly old guy but he was not there at that time..
Branded electric equipments and all types of electronic parts like PCB, diodes for kids experiments etc... Poskit branded devices. Good reasonably priced.
Drove all the way over during opening hours and they were closed. Really frustrating.
I know this shop since 15 years. It exist since 40 years. Most of it electronics is of good quality. This shop is for true professional engineers and technicians. You find as well some project kits for the students of good quality and acceptable price.
One of the few places selling some tools & limited parts for repairing, testing & installing electronics equipment!
Overpriced, 2-5 times compared to Amazon/ Noon, and 20 times compared to China...
I stopped buying from them, order online
Really unprofessional and rude staff. I had emailed for a list of items and the price to get a quote and most of the items were overcharged in the store. I had called to ask directions from one of the staff who told me to see google maps.
They have a good collection of Electronic kits for students, e.g. robotics, solar, adrino etc. Also quite a number of useful circuits kits. Watch out the break timings.
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