Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
BRODZ Custom Scooter Repair
Category: Mobile phone Repair
Al Goma Cleaning Services LLC, operating under the name Goma Technical Services, is a comprehensive...
Category: Electronics Repair
Popular Electronics is a business that specializes in providing a wide range of electronic products...
Category: Air Conditioning Repair
AwalExperts, a business operating under the name AwalExperts, offers a range of essential home and b...
Category: Auto Repair
Dubai Car Maintenance, operating under the business name Dubai Car Maintenance, is a comprehensive a...
Category: Computer Repair
Midway Star Technical Services, operating under the business name Midway Star Technical Services, of...
BRODZ Custom Scooter Repair is a scooter repair shop. The company offers a range of services including repairs, maintenance, and customization for scooters. They specialize in fixing various issues that can arise with scooters, ensuring they are in good working order. Their services cover everything from routine tune-ups to more complex repairs, catering to the needs of scooter owners.
Customer Sentiment:
Overall customer sentiment appears mixed, with a significant portion expressing positive experiences related to service quality and staff professionalism. However, a notable minority of reviews highlight negative interactions, particularly concerning staff attitude and communication. The average rating of 4.2 out of 5 across 69 reviews suggests a generally favorable perception, but the presence of strongly negative feedback indicates areas for improvement.
Service Quality:
Reviews indicate a capacity for high-quality service, with mentions of a well-equipped workshop, knowledgeable staff, and the use of genuine parts. Positive feedback emphasizes efficient repairs, transparency, and a focus on customer satisfaction. Conversely, negative reviews point to issues with staff behavior, lack of respect, and poor communication regarding parts availability, which directly impacts the perceived reliability of the service.
Common Themes:
Recurring positive themes include the professionalism and knowledge of the repair team, the quality of the workshop facilities, and the availability of genuine parts. Negative themes consistently revolve around staff attitude, perceived disrespect towards customers, and communication breakdowns, particularly concerning parts availability and pricing.
Final Assessment:
Based on the provided reviews and overall data, the business demonstrates the potential to deliver high-quality and reliable scooter repair services, as evidenced by the positive feedback and above-average rating. However, the recurring negative comments regarding staff behavior and communication are significant and detract from the overall customer experience. Addressing these issues is crucial for ensuring consistent service quality and maintaining a positive reputation. While the business possesses the technical capabilities, improving customer interaction and communication protocols is essential for achieving consistently high customer satisfaction and being considered a reliably high-quality service provider.
Amazing customs and customer service satisfaction were absolutely outstanding!!! Thumbs up!
I have never seen treatment so bad and disrespectful. I called them the day before and told them the specifications of my Harley scooter. They told me to come to the shop, so I put the scooter in the car lift and paid 100 dirhams to get to this shop. When I arrived, he told me we do not have parts, so we are sorry. I had to put in another 100 dirhams to get back home. This is extremely rude
I have visited last week around 11 pm..for changing my scooter disc pad..very bad staff totally no respect for customer..when i ask discount he show me attitude if u want take otherwise khalli walli….and another guy i told him that my disc pad damage because i fall when i was lifting scooter in stairs hes asking me are you drunk..then he ask me buy better branded slippers you wil not fall down..so bad mannerd people totally bad behavior..
I recently visited this scooter repair shop in Deira, Dubai, and I’m beyond impressed with their service. They have a huge workshop, equipped with everything needed to repair and maintain all types of scooters. The team is highly professional and knowledgeable, making sure to offer the best solutions with genuine parts and a variety of options to suit different needs and budgets. Their service was impeccable, and the staff was very trustworthy and transparent throughout the process. They genuinely care about the quality of their work and ensuring customers are satisfied. I’d recommend this shop to anyone looking for reliable and expert scooter repairs in Dubai!
Thanks for the full face helmet ! Very good quality and all the staff are really nice and accommodating. Shout out to Sir David and the other guy (I dont know his name). 101% recommender shop !
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy