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Computer Repair
Popular Electronics
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Popular Electronics is an electronics store that offers a wide range of products and services. The company offers consumer electronics, including televisions, audio equipment, and computers. They also provide components and parts for electronics repair and DIY projects. Additionally, Popular Electronics offers repair services for various electronic devices.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews and the average rating of 3.8 out of 5 from 19 reviews. While some customers express satisfaction with the availability of electronic components and pricing, a significant portion highlights issues with the physical store's existence, inaccurate location information, and poor customer service.
Service Quality:
Service quality is inconsistent. Positive feedback mentions helpful staff and good pricing for electronic parts and tools. However, negative reviews strongly criticize the lack of a physical retail space despite being listed as such, difficulty in contacting the business, and unprofessional interactions with staff, including rudeness and communication barriers. The failure to update the business listing after previous complaints about the lack of a physical store also reflects poorly on service reliability.
Common Themes:
Recurring themes include the discrepancy between the online listing and the actual business operation (lack of a physical store), challenges with communication and customer service, and the availability of a wide range of electronic components. The issue of the inaccurate "In-store shopping" designation has been a persistent problem.
Final Assessment:
Based on the available data, the business demonstrates strengths in offering a variety of electronic components at competitive prices, which is appreciated by some customers. However, significant weaknesses in operational transparency (misleading store information), customer service, and communication severely impact the overall customer experience. The persistent issues with the business listing and customer interactions suggest a lack of attention to customer feedback and operational improvements. While the business may be a source for specific electronic parts, the reported difficulties in accessing services and the negative customer interactions raise concerns about the reliability and quality of the overall service provided. Potential customers should be aware of these inconsistencies before engaging with the business.
Buy a electronic parts , circuit kit, tools are good price. Many time i searched electronics parts in dubai. I found most electronic parts only here.
Good incharge mr. Rabi
Not a shop at all. Just their offices - why is it marked as 'In-store shopping' in the description? This issue has been raised earlier too (11 months ago), and in spite of the owner's assurance that it will be fixed, nothing has been done! Don't waste your time with 'Popular electronics'. Order from Amazon or RS or AliExpress and save yourselves the hassle.
The best place where you can find all kind of electronics components .Test instruments switchs cables tools electronics kit and many other accessories.
This store doesn't even exist. Do not waste your time. When I called the landline they told me to call the "salesman" on his mobile phone so he can fdirect me to the correct location depending on the item I want. He was rude, could barely speak English and was mumbling something in his language. When I asked about the product he mumbled and hung up the phone. Really poor customer service and incorrect Google map location. I just wasted one hour of my life for this.
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