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Computer Repair
PlayStation Repair Dubai
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PlayStation Repair Dubai, operating under the business name PlayStation Repair Dubai, is an electronics repair shop specializing in a wide range of services. The company offers comprehensive repair services for various electronic devices, including computers and gaming consoles. Their expertise extends to computer repair service, computer service, and computer support and services, addressing hardware and software issues. As an electronics repair shop business, they provide solutions for a variety of electronic malfunctions, ensuring devices are restored to working order. The services it offers encompass diagnostics, repairs, and support for a broad spectrum of electronic and computer-related problems.
Customer Review Analysis Summary
Overall Customer Sentiment:
Based on a collection of 95 reviews with an average rating of 4.5 out of 5, the overall customer sentiment appears largely positive. A significant portion of customers express satisfaction with the service provided, highlighting speed, efficiency, and reasonable pricing. However, a minority of reviews indicate negative experiences related to customer service, communication, and the outcome of repairs.
Service Quality:
Strengths in service quality are frequently mentioned, including rapid response times, quick turnaround for repairs (often within hours), and competitive pricing. Customers appreciate the convenience of pick-up and drop-off options and the perceived expertise of the repair team, particularly for console and electronics issues.
Common Themes:
Recurring positive themes include the speed of service, the effectiveness of repairs for specific issues (like stick drift and HDMI ports), and the perceived value for money. Conversely, negative themes center around communication breakdowns, unfulfilled commitments regarding service timing, and instances where the repair allegedly resulted in further damage to the device. Difficulty in locating the business and unresponsiveness to phone calls are also noted concerns.
Final Assessment:
The business generally appears to deliver high-quality and reliable service, as evidenced by the high average rating and numerous positive reviews praising speed and effectiveness. However, inconsistencies in customer service and communication, along with a few instances of negative repair outcomes, represent areas for potential improvement. While the majority of customers report positive experiences, addressing the issues raised in negative reviews is crucial for maintaining a strong reputation and ensuring consistent service delivery.
Ajay and his team are awesome. He responded quickly, answered all my questions promptly and accommodated my timing. Location is easy to get to, free parking. He repaired two of my Xbox Controllers for Stick-drift issue within 2-3 hours and pricing was very good. I’ll be a Lifetime customer now.
Could not find the place. No one is answering the phone
Gave my PS5 here to repair that was not working but would still beep when you pressed the buttons, it was a small short and when I got it back from them it was completely dead. Now it seems to be in worse condition than when I gave it. I do not care if it can't be fixed, but I don't want the item to be damaged further. Even the ribbon cable connections weren't put back together after I received it.
I had a great experience with **PlayStation Repair Dubai**. They were professional, quick to diagnose the issue, and offered a fair price. My PlayStation was fixed in no time and now works perfectly. The staff was friendly and knowledgeable. Highly recommend their service!
I had a problem in my hdmi port it wasn’t working I took it to them in an urgent matter and they finished it within an hour. The best price in uae, and the best people
My sons PS5 broke this morning and it took 3 hours since I contacted them, for pick up, fixing snd delivering! Very professional, courteous and fast. Highly recommended !
Too expensive
Can be done at 50 dhs at other places
Very bad customer service as they told me you’ll pick up my ps5 same day and made me wait for them till late at night and nobody came… and next day also nobody contacted me,
never deal with them as they don’t respect they’re customers and will waste your time.
Very reasonable price, super fast service with easy pick-up and drop-off. It was quick and efficient, making everything simple. Thank you!
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