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Auto Repair
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Category: Bicycle Repair
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No 1 Auto Repairing Center - Top Excellence Garage offers a comprehensive range of automotive services. The company offers expert car repair and maintenance services, ensuring vehicles run smoothly and reliably. They also provide specialized auto air conditioning services to keep drivers comfortable in all weather conditions. Additionally, the company offers professional auto bodywork mechanic services, addressing cosmetic and structural damage to restore vehicles to their original condition.
Customer Sentiment:
Overall customer sentiment for No. 1 Auto Repairing Center appears mixed, leaning towards positive based on the provided average rating of 4.5 out of 5 from 64 reviews. While a significant portion of customers express high satisfaction, highlighting positive experiences with specific repairs and staff, a notable minority report extremely negative outcomes.
Service Quality:
Positive feedback frequently mentions high-quality workmanship, particularly for complex tasks like valve body repair and fuel pump replacement. Customers appreciate the technical expertise of the mechanics and the resulting improvement in vehicle performance. However, a concerning number of reviews detail instances where repairs were not completed successfully, cars were returned in worse condition, and new issues were introduced. This inconsistency in service quality is a significant weakness.
Common Themes:
Recurring positive themes include the professionalism and helpfulness of staff, particularly mentioning Mr. Ayad and Mr. Issa. Customers value their communication, honesty, and efforts to minimize costs while maintaining quality. Conversely, negative themes consistently revolve around delays, unfulfilled promises, inaccurate diagnoses, and damage to vehicles during the repair process. Lack of communication regarding delays and unauthorized work are also highlighted.
Final Assessment:
Based on the provided reviews and overall data, No. 1 Auto Repairing Center demonstrates the capacity to deliver high-quality and reliable service, as evidenced by the positive experiences and high average rating. However, the recurring negative feedback regarding incomplete work, damage, and poor communication indicates significant inconsistencies in their service delivery. While they possess skilled technicians and commendable customer service from certain individuals, the negative experiences raise concerns about overall reliability and quality control. Potential customers should consider both the positive testimonials and the serious negative reports when making a decision.
Absolutely useless. Every day they say tomorrow. Every customer I sent there has complained about them. I opened a police case and won and now another friend wants to open a police case against them for breaking his steetimg box amd scratching his paintwork in several different places. Plenty of much more professional garages out there.
2 weeks worth of work takes 2 months. They start jobs without getting approvals so you're stuck.
Many complaints made but no ome seems to do anything
After 3 months, many argument and many thousands of Aed. This garage was unable to repair my car, however, to take my car I still had to pay the bill for a car that still does not work!
I run a business in Dubai. A friend introduced me to them. The job I had was big. They quoted 7k & said they could complete in 3-4 mths. After 15 mths I got the police involved & removed the car. Without notice or question they tried charging 15k. Not only that there was huge amounts of black smoke blowing out the exhaust which wasn't there before. They know & admit it but couldn't solve it. Turns out they fitted the fuel lines wrong and a lot of extra fuel was going into the engine. I previously recommended people who are all unhappy. Nothing but excuses for 15 mths.
They drove a friend's car into their garage doors scraping all the paint & @ first tried denying it. Later on found they scraped more paint refitting his engine.
I would rate them more if i can! They are so good, friendly, honest, supportive, acceptable prices etc... They fixed one issue in my car that no one could for years! Mr Ayad is not just the manager, Mr Ayad deal with clients as a friend. He always available to support. Mr. Issa is very clever and knows the job. He do what he supposed to do in very professional way. I would recommend this place.
No. 1 Auto Repairing Center: A Top-Tier Choice for Auto Repairs I recently had the pleasure of experiencing the exceptional services of No. 1 Auto Repairing Center and I couldn't be more impressed. Their work on my Passat and Infiniti Q60 was nothing short of outstanding. Passat Fuel Pump Replacement: The fuel pump replacement was carried out with precision and efficiency. The technicians were knowledgeable and explained the process clearly. The car was returned to me in excellent condition, and I've noticed a significant improvement in its performance. Infiniti Q60 Valve Body Fixing: The valve body repair was a more complex task, but No. 1 Auto Repairing Center handled it with expertise. They diagnosed the issue accurately and provided a detailed explanation of the necessary repairs. The car now drives smoothly and shifts seamlessly, thanks to their meticulous work. Overall, I highly recommend No. 1 Auto Repairing Center for their top-notch workmanship, excellent customer service, and competitive pricing. If you're in need of any automotive repairs, I have no doubt that they will exceed your expectations.
No1 Auto Repairing team provide a fantastic and professional service. My experience with them was great, they were quick to respond, communicated clearly and efficiently and repaired everything needed for my Land Rover on time. I would not hesitate to use their service again, or recommend it to friends, family and beyond. I particularly appreciated my exchanges with Iyad - friendly, professional and went above and beyond on the customer service front. Five stars for sure!
Pathetic services. They gave my car back and the work was not done, it was in a bad condition then i actually gave them in. Their manager does even know what work isbdone he didn't even check the car, when i spoke to him he said supervisor has taken the test drive he had no clue. I had to visit 3 times still no clue had paid a huge amount to them already and got my car spolied.
Pl do not come here guys. They r fooling customers.
Positive: Quality, Value Very reliable service. Great follow up and Iyad is a very pleasant supervisor to deal with on every detail. I have been with them for over a year and services many cars , intend to stick to this business for any car issues. Strongly recommended . Services: Paint repair, Body & Trim, General repairs & maintenance
Professional team specialists in dealing with suspension issues. Mr. Iyad is patient, extremely helpful, knowledgeable, supportive and importantly keen to deliver the best results and services. He makes sure to minimize the cost without affecting the quality also customers satisfaction is his top priority. Thanks team and keep up the great work.
The worst garage ever , i highly and truly dont recommend it. the worst service on planet earth, not reliable. They over promise and never deliver. They change parts based on guessing. They dont even try the car after repairing it because none has licence to drive. After paying alot of money , they damaged my car and made it worse. The floor manager is Jordanian and a sweet talker, I warn you not to be fooled for his promises. Wish I never took my car there at the first place. Shame on them and the owner who recruited such staff.