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Computer Repair
Minutes
Category: Electronics Repair
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Minutes is a business that offers a wide range of services. The company offers repair services for various items, including computers, mobile phones, shoes, and watches. They also provide key duplication services, printing services, and stamp creation.
Customer Sentiment:
Overall customer sentiment appears highly positive, as indicated by the substantial average rating of 4.8 out of 5 across 482 reviews. This suggests a strong majority of customers have had favorable experiences. However, a small number of negative reviews highlight specific areas of concern.
Service Quality:
The majority of feedback points towards high-quality service, particularly in areas like watch repair and mobile phone repair, where customers praise professionalism, speed, and effectiveness. Conversely, a few reviews indicate issues with the quality of materials used for some products (like phone covers) and inconsistencies in the outcome of certain services, such as shoe repair.
Common Themes:
Recurring positive themes include excellent customer service, helpful and professional staff, and efficient service delivery, particularly for quick repairs. Negative feedback centers on the durability of certain products and the quality of some repair outcomes, suggesting potential inconsistencies in service standards across different offerings.
Final Assessment:
Based on the overwhelmingly positive average rating and the volume of reviews, the business generally delivers high-quality and reliable service. The positive feedback significantly outweighs the negative, indicating a strong track record of customer satisfaction. While isolated issues with product durability and specific repair services exist, they do not appear to represent the typical customer experience. The business is largely perceived as trustworthy and efficient, making it a reliable option for the majority of its service offerings.
I would like to express my sincere appreciation for the excellent service and warm hospitality I received at your watch repair shop. Your team demonstrated great professionalism, honesty, and attention to detail. Thank you for your outstanding customer service — it truly made a difference. I also kindly request that you consider opening a branch in Ras Al Khaimah. Many of us in the area would be thrilled to have your trusted service closer to home. Wishing you continued success and growth.
My experience with this store wasn’t great. I bought an iPhone cover for over $50, but within a month it was already damaged. In my opinion, the material doesn’t seem durable. When I went back to the store to explain what happened, I was told there was nothing they could do. I personally feel that the quality doesn’t match the price — I’ve had cheaper covers last longer
Thanks Mr. Faisal for your customer service . I am very happy with the service of minutes .. these guys fixed my mobile within seconds. I appreciate your work guys .. you guys are awsm.. totally recommend…
The service is amazing! Rajan is so professional and helpful! Im such a grateful and satisfied customer ♥️ thank you!
They took 150 AED and bring me back my shoes unclean and very bad quality of color restoration, even the band they didn’t change to new clean one ..not recommended