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Air Conditioning Repair
Master Ac repair
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Master AC Repair is a business specializing in various repair services. The company offers air conditioning repair service, addressing issues with cooling systems to ensure optimal performance. They also provide appliance repair service, fixing a range of household appliances. Additionally, the company offers refrigerator repair service, tackling problems with refrigeration units. Finally, Master AC Repair provides washer & dryer repair service, resolving malfunctions with laundry appliances.
Customer Review Summary
Overall Customer Sentiment:
The business generally receives positive feedback, indicated by a high average rating of 4.7 out of 5 across 64 reviews. The majority of customers express satisfaction with the services provided.
Service Quality:
Positive reviews frequently highlight the effectiveness of the repair services, particularly for AC units. Customers commend the technicians' expertise, efficiency, and ability to resolve issues quickly. Regular maintenance services are also noted as being performed perfectly, leading to smooth operation of units.
Common Themes:
Recurring positive themes include successful repairs, knowledgeable technicians, and overall good service experiences. However, a small number of negative reviews point to significant issues with punctuality, customer interaction (described as rude or having a bad attitude), and perceived lack of technical competence in isolated cases. These negative experiences are strongly worded and express significant dissatisfaction.
Final Assessment:
Based on the available data, the business appears to deliver high-quality and reliable service for the majority of its customers, particularly in AC repair and maintenance. The high average rating and numerous positive comments support this conclusion. While the negative feedback represents a small proportion of the total reviews, the severity of the issues raised regarding punctuality and customer service warrants attention. Addressing these specific areas could further enhance the overall customer experience and mitigate potential negative perceptions. Overall, the business demonstrates a strong track record of successful service delivery.
"My AC had a cooling issue that no one could solve until I called them. Great service and very reasonable price!"
"Regular AC maintenance done perfectly! My unit runs smoothly thanks to their expert service."
"Their AC repair service is fantastic. The technician was knowledgeable and fixed the issue quickly."
👎
Dislike
Excellent Ac repair services. Good experience and well-done staff quality work
Horrible service! Late late late! Rude to customers? Bad Behavior. Bad attitude
Do Not Call These crooks stay away Please
Such A very bad experience.
They Also Don't know the work
Outstanding air conditioner repair service! My unit is working like new now. Highly recommend."
Very Bad Experience
Bad Services
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