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Home Maintenance
Home Clap
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The company offers a comprehensive range of home services. These include handyman and handywoman services, air compressor repair, air conditioning installation and repair, and air duct cleaning. They also provide carpentry, electrical work, house cleaning, painting, and plumbing services.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 across 66 reviews. A significant portion of reviews express satisfaction with the service provided, highlighting prompt responses, timely arrivals, and effective problem resolution. However, a notable minority of reviews express strong negative sentiment, primarily centered around perceived overcharging and issues with project completion after receiving advance payments.
Service Quality:
Based on the positive reviews, the company demonstrates strengths in responsiveness, punctuality, and the ability to effectively address various home maintenance issues, including plumbing and waterproofing. Customers appreciate the professionalism and clear communication from the service teams. Conversely, the negative reviews raise concerns about transparency in pricing and reliability in completing work as agreed upon, suggesting potential inconsistencies in service delivery.
Common Themes:
Recurring positive themes include swift response times, particularly for urgent issues, and the effectiveness of the technicians in resolving problems. The negative feedback consistently revolves around financial aspects, specifically accusations of excessive charges after work is completed and instances of incomplete projects after advance payments are made. The lack of a clear rate card or upfront pricing information is also mentioned as a potential area for improvement.
Final Assessment:
Home Clap appears to be a service provider capable of delivering effective and timely solutions for a range of home maintenance needs, contributing to the high overall satisfaction reflected in the average rating. However, the recurring negative feedback regarding pricing transparency and project completion after advance payments indicates a significant area of concern that could impact customer trust and overall reliability. While many customers have positive experiences, the issues raised in the negative reviews warrant attention to ensure consistent service quality and transparent business practices.
Great service provider company, I recommend
Home clap was the only handyman service that responded from my Google search, therefore I appreciate the swift response and fixing things for me at home. They arrived on time and did things fairly well. Would be great if there's a rate card that could be shared or the cost for half hour, hourly basis.
I called home clap as our kitchen tap was leaking over night and seemed like it had a hole in the pipe itself; I also requested them to help with bathroom sink and they came promptly within an hour on a Sunday to fix both issues along with silicon application on our kitchen sink! Big thanks to the team that came so quick to sort out our worries and for being kind in their dealings as well as explaining what is the problem and what can be done. Thank you so much! I recommend them to one and all and I surely will buzz them if need be again.
I recently hired Home Clap to waterproof three windows at my villa, and I couldn't be more pleased with the service. The team was incredibly professional, arriving on time and demonstrating a clear expertise in their work. They explained the process thoroughly and ensured that every detail was attended to, leaving me confident in the quality of their work. Moreover, the value for money was exceptional. The pricing was competitive, and I would highly recommend Home Clap for anyone needing reliable and professional waterproofing services or other handyman services.
The service of this company is very bad
These company are making fraud with customer. This company took advanced money and Start work 1 day another day they didn't come one work.but we did approached them .I say you all humble people please don't give advanced payments to this company. Be aware this fraud company. 😒
This company is a thief company. This company demands a lot of money after doing the work
This company is a thief company. This company demands a lot of money after doing the work
This home clap does not do any work by taking money, it charges more by saying less money.
Worst company to deal with. Not professional at all.