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Auto Repair
Emarat - Ghadeer
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Emarat - Ghadeer, is a business that provides a range of services. The company offers gas station services, auto electrical service, and auto tune up service. Additionally, the company includes a bakery, a battery store, and a car battery store. For refreshments and convenience, the company also features a coffee shop and operates as a convenience store.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the average rating of 4 out of 5 across 243 reviews. While a small sample of recent reviews highlights significant dissatisfaction with staff behavior, the broader dataset suggests a generally favorable customer experience.
Service Quality:
The business offers a diverse range of services, including fuel, auto services, and retail options. Positive feedback often mentions efficiency and helpfulness. However, recent negative reviews specifically target the quality of service provided by certain staff members, citing rudeness and poor behavior. This indicates potential inconsistencies in service delivery.
Common Themes:
Recurring positive themes include the convenience of the location and the availability of multiple services. Negative feedback centers on staff interactions, particularly concerning rudeness and poor service at the petrol station. The issue of cash-only payment at the petrol station is also noted as a potential inconvenience.
Final Assessment:
Based on the available data, the business generally provides a satisfactory level of service, as reflected in the high average rating. The breadth of services offered is a strength. However, the recent negative feedback regarding staff conduct is a significant concern that warrants attention. Addressing staff training and behavior issues is crucial to ensure consistent, high-quality service and maintain positive customer sentiment across all offerings. While the business appears reliable for many customers, the reported negative interactions highlight areas for improvement in customer service delivery.
Good service, good facilities, restaurant, market, toilets.
hi there . this new staff is completely a disaster . very poor service .rude and arrogent behavior. Dont like their behavior at all. even i complained to the branch manager .his behavior was worst .. i forgot their names to mention here.
Small petrol station but cash only. As well is way to close for the next house 🏠. I think they should look into that matter here in UAE.
Thanks god they removed the previous old petrol station and replaced it with this one. small but efficient and not many good ones around this area, very helpful when I went there.
Worst petrol guy. He's very rude on petroling
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