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Auto Repair
Electro Cooling Centre Establishment
Category: Auto Repair
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Electro Cooling Centre Establishment, , is a business specializing in HVAC and refrigeration services. The company offers services as an HVAC contractor, air conditioning contractor, and mechanical contractor, handling various aspects of heating, ventilation, and air conditioning systems. They provide air conditioning repair services and are an air conditioning system supplier. Additionally, the company offers auto air conditioning services, refrigerated transport services, and refrigerator repair services, catering to a range of cooling and refrigeration needs.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews and the average rating of 4 out of 5 from 20 reviews. While some customers express satisfaction with specific services and the professionalism of certain individuals, a significant portion highlights negative experiences related to service quality and technical expertise.
Service Quality:
Reviews indicate inconsistencies in service quality. Positive feedback mentions good service and experience, particularly for HVAC, chiller, and four-wheeler AC issues, and efficient work on specific repairs like evaporator replacement. However, negative feedback strongly criticizes the technical proficiency of the technicians, citing issues with incorrect installations, ongoing problems after service, and a perceived lack of interest or professionalism. One review specifically details significant problems following a chiller installation, including component changes, electrical issues, and inadequate performance.
Common Themes:
Recurring themes include concerns about the technical knowledge and competence of the technicians, leading to unsatisfactory outcomes and wasted time. Conversely, some positive feedback points to good service and friendly interactions. The manager is mentioned positively in one negative review, suggesting a potential disconnect between management and the technical service delivery.
Final Assessment:
Based on the available data, the business appears to deliver inconsistent service quality. While some customers have positive experiences, the recurring negative feedback regarding technical expertise and the resulting issues raises concerns about the reliability of their services, particularly for complex installations or repairs. The average rating of 4 out of 5 from 20 reviews, while seemingly positive, should be considered in conjunction with the detailed negative feedback which suggests significant service failures for some customers. Potential customers should exercise caution and consider the specific service required in light of these mixed reviews.
Dear inderjeet sir your company is very good . Very good service providing & good experience. It's very good for HVAC , chillar , and four wheeler AC I see your company review sir if your worker's will be happy . You be happy too.
I've added a chiller to the van. First if all they've changed the original Compressor with a bigger not original as they couldn't manage the original, and therefore I've got a fake belt to fit the big Compressor. Until today I'm facing electricity issues because of their fitting. Its been already 3 years. Everyday it shows me on the screen electricity issue. They've surprised me that the chiller can't go around 5 degrees in summer, because the machine they've added isn't powerful enough and the van can't fit a stronger Compressor. The technicians aren't interested nor professional. It was a mistake unfortunately and waste of money. I wouldn't recommend them at all. Pay a little more and go to the big known companies. The manager is a decent man, but this review is only for the company and professional work they provide.
It's a very good HVAC and MEP company.
Very good job from the guys they Change the evaporator of my Peugeot 308 quick job and friendly people i recommande people to visit if they have any AC issue
very poor in service..the technicians do not know what they are doing..do not get their services..you will just waste your time...if i can give a zero rating i will..
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