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Auto Repair
DUBIKE TRADING LLC
Category: Auto Repair
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DUBIKE TRADING LLC, operating under the name Dubike, is a comprehensive provider of services for motorcycle and ATV enthusiasts. The company offers expert repair and maintenance for both motorcycles and ATVs, ensuring vehicles are in optimal condition. Beyond repairs, Dubike functions as a marketplace and store for auto parts, motorcycle parts, and ATV parts, providing a wide selection for various needs. As a motorcycle dealer, the company also facilitates the sale of motorcycles, catering to those looking to purchase new or used bikes. Their range of services covers the entire lifecycle of vehicle ownership, from purchase to ongoing maintenance and parts replacement.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.1 out of 5 across 166 reviews. However, the provided sample reviews reveal a mix of experiences, suggesting some areas for improvement.
Service Quality:
The business is recognized for its extensive inventory of parts for various vehicles, including motorcycles, ATVs, and even some car parts. The showroom is described as spacious and well-stocked, contributing to a positive shopping experience. The workshop is highlighted as professional, and the business is recommended for fixing buggies and quad bikes. Conversely, a significant weakness identified is inconsistent adherence to stated operating hours, leading to customer frustration. There are also mentions of high prices for original spare parts and perceived lack of staff engagement or respect in some instances.
Common Themes:
Recurring positive themes include the wide availability of parts, the spacious and well-stocked showroom, and the professional workshop services. Negative themes consistently revolve around issues with operating hours and the cost of spare parts. Isolated comments touch upon staff attitude.
Final Assessment:
Based on the available data, the business demonstrates strengths in its product offering and workshop capabilities, contributing to a generally positive customer perception reflected in the average rating. However, the inconsistency in adhering to stated operating hours is a notable weakness that negatively impacts customer experience and requires immediate attention. While the pricing of original parts is a point of concern for some, the availability of a wide range of parts is a significant advantage. To enhance overall service quality and customer satisfaction, addressing the operational hours issue and potentially exploring alternative part options alongside original ones would be beneficial. The business appears to deliver reliable service in terms of repairs and parts availability, but operational inconsistencies detract from a consistently high-quality experience.
Dubike has been around forever making it one of the best recognized names in bike parts, accessories and maintenance. It’s new showroom locations very spacious and well stocked with a wide array of parts, tires, accessories and clothing for all types of motor sports. The company also has a professional workshop.
Lots of parts available for quad bikes, dirt bike and can am / RZR, even have aftermarket car parts. Friendly staff and big showroom good parking.
No respect toooo much expensive don’t want to do his work
The best place to fix buggies & quad bike. I recommend it. Except the spare parts they sells are original and a bit expensive. They gotta have at least another option. Overall, I loved their services.
The staff is closing the shop before time mentioned on google i drive 45 minutes to reach the shop when i arrived they closed before 10 minutes of their duty time. Couple of time it happened. The manger just sleeping there. He dont know what is happening there under his nose
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