DSUS Auto & Car Care Center in Dubai

Al Asayel St - Al Quoz - Al Quoz Industrial Area 2 - Dubai

D
Business Listing

Auto Repair

Auto Repair

DSUS Auto & Car Care Center in Dubai

Total listing Views:
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About DSUS Auto & Car Care Center in Dubai

DSUS Auto & Car Care Center, operating under the business name DSUS Auto Center, is a comprehensive automotive service provider. The company offers a wide range of services including auto restoration, auto window tinting, and car wash. For those looking to customize or enhance their vehicles, the company provides a selection of car accessories and car stereo systems. Additionally, DSUS Auto Center offers upholstery cleaning services to keep vehicle interiors fresh and clean.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears mixed, with a significant portion of reviews expressing dissatisfaction and negative experiences. While the average rating of 4.5 out of 5 suggests a generally positive perception among the larger customer base (116 total reviews), the provided sample highlights serious concerns regarding service quality, professionalism, and communication.
Service Quality:
Based on the provided reviews, there are notable inconsistencies in service quality. Positive feedback specifically mentions excellent installation of car electronics and high-quality upholstery repair. However, a substantial number of negative reviews detail instances of damage to vehicles during service (headlights, bumper clips, glass), poor workmanship (uneven body wrap, improperly installed parts), and delays in completing work. The lack of expertise in certain areas, such as detailing and multimedia system advice, is also a recurring issue.
Common Themes:
Several recurring themes emerge from the negative feedback. These include damage to vehicles during service, unprofessionalism and lack of knowledge among staff, discrepancies in quoted versus final prices, extended service times, poor communication, and issues with staff politeness. Conversely, positive themes highlight good quality work on specific services like electronics installation and upholstery, fair pricing, and quick service in some instances.
Final Assessment:
While the business receives positive feedback for specific services and maintains a relatively high average rating across a larger customer base, the detailed negative reviews raise significant concerns about the consistency and reliability of their services. The pattern of reported damage, unprofessionalism, and communication issues suggests potential areas for improvement in training, quality control, and customer service. Customers considering this business should be aware of the reported inconsistencies and potential risks, particularly for services beyond electronics installation and upholstery repair. The business appears to deliver high-quality service in some areas but struggles with consistency and professionalism in others.

Amenities
Credit cards Debit cards NFC mobile payments On-site services Wheelchair-accessible entrance Identifies as women-owned
Map
Overall Google Reviews
4.5 (116 reviews)
Review 1 of 5
Member since
May, 05 2025
Location
Al Asayel St - Al Quoz - Al Quoz Industrial Area 2 - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 08:00 PM - 11:00 PM
Monday 10:00 AM - 04:00 PM
Tuesday 08:00 PM - 11:00 PM
Tuesday 10:00 AM - 04:00 PM
Wednesday 08:00 PM - 11:00 PM
Wednesday 10:00 AM - 04:00 PM
Thursday 08:00 PM - 11:00 PM
Thursday 10:00 AM - 04:00 PM
Friday 08:00 PM - 11:00 PM
Friday 10:00 AM - 04:00 PM
Saturday 08:00 PM - 11:00 PM
Saturday 10:00 AM - 04:00 PM
Sunday 08:00 PM - 11:00 PM
Sunday 10:00 AM - 04:00 PM
Services
Auto restoration service
Auto window tinting service
Car accessories store
Car stereo store
Car wash
Upholstery cleaning service
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