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Auto Repair
Digital Auto Accessories & Battery Trading - Abu Dhabi
Category: Auto Repair
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Digital Auto Accessories & Battery Trading is a business that specializes in providing a range of products and services for vehicles. The company offers car batteries, catering to various makes and models. In addition to batteries, they also provide a selection of car accessories, enhancing the functionality and appearance of vehicles. As a battery store, they likely offer testing, replacement, and maintenance services for automotive batteries. Their services as a car accessories store would include the sale and potentially installation of various automotive add-ons.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 78 reviews. Many customers express satisfaction with the service, highlighting aspects like speed, efficiency, and competitive pricing. Repeat customers and those who have dealt with the business for extended periods also report positive experiences.
Service Quality:
Key strengths in service quality include fast response times, quick installation or replacement processes, and readily available stock. The business is frequently described as being able to "save you in a pinch." Pricing is consistently mentioned as a positive factor, often described as "cheap" or offering "better price than the market." However, there are instances of negative experiences related to product reliability and the warranty/replacement process, with some customers reporting issues with battery longevity and difficulties in obtaining replacements.
Common Themes:
Recurring positive themes include speed of service, competitive pricing, and the availability of products. Negative themes primarily revolve around product durability and the handling of warranty claims or replacements, with some customers experiencing delays or difficulties in resolving issues. Communication and the resolution of problems appear to be areas where consistency could be improved.
Final Assessment:
Based on the available data, the business generally delivers a high level of service characterized by speed and affordability, contributing to a strong overall positive sentiment. While the majority of customers seem satisfied, the negative feedback regarding product reliability and the replacement process indicates potential areas for improvement. Addressing these concerns consistently would likely further enhance customer satisfaction and solidify the business's reputation for both quality and reliability.
Fast and very good service price is very cheap and even ypu can ask for discount. Keep a good customer service as always . Thanks Digital Auto Accessories & Battery Trading
Im changing my review. After several months of waiting for battery replacement I still need to call them over and over again before they can finally replace it snd it took them 3 months.
In my second time to comeback in the shop everything is smooth like they change my battery so fast and it was perfect condition. Now Im changing my 1⭐️ to 5⭐️
It took 30 mins for the whole process(from communicating, to delivery, installation and payment) for the battery replacement. Mr. Mohammad is reliable with a better price than the market. Thank you sir.
I'll take back my rating. I went to their shop for the replacement for my bosch battery, at first we talk and they disagree that the battery was the problem until my mechanic talk to them. They replace the battery but different brand. And no more replacement after that. Such a shame my first experience but replacement was -1 star if there's an option.
Perfect place and really appreciate and satisfied about service I have been dealing with the store for seven years ago and I satisfied for service👍
So bad service
I regret to buy from you and i will share what happened with me to all social media platforms
Very fast. No delays. Always ready to save you in a pinch. Got my new battery from them. But it Stopped after 4 months. They came in 5 minutes and replaced it No hassle.
Very good service and cheap price
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