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Auto Repair
Moon Light Car Batteries and Car Repairing
Category: Auto Repair
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Category: Bicycle Repair
Shaheen Bicycle Shop, a multifaceted business, caters to a wide range of cycling needs. The company...
Category: Electronics Repair
Center Point Electronics, operating in Abu Dhabi, is a comprehensive provider of electronic and elec...
Category: Auto Repair
Blue Bell Electrical & Building Materials, operating as Blue Bell Electro, is an electrical supply s...
Category: Auto Repair
800 24 Battery and Auto Accessories is a business specializing in car batteries and auto parts. The...
Moonlight Auto Care is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles running smoothly and reliably. These services include routine maintenance such as oil changes, tire rotations, and fluid checks, as well as more complex repairs for engines, transmissions, brakes, and electrical systems. Moonlight Auto Care also provides diagnostic services to identify and address issues accurately. Their goal is to provide high-quality, dependable automotive care to ensure customer satisfaction and vehicle longevity.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 across 38 reviews. Many customers express satisfaction with the service provided, highlighting honesty, transparency, and professionalism. However, a significant minority of reviews express strong negative sentiment, citing issues with product quality, dishonesty, and disrespectful behavior.
Service Quality:
Based on the reviews, the business demonstrates strengths in addressing common car repair and maintenance needs, including AC and mechanical issues. Customers appreciate the convenience of the location within the city. Conversely, there are serious concerns raised regarding the quality of certain products, specifically batteries, and the handling of customer complaints and refunds.
Common Themes:
Recurring positive themes include the business's location, perceived honesty and transparency by some customers, and effective resolution of specific mechanical and AC problems. Negative themes prominently feature allegations of selling counterfeit or low-quality parts (batteries), dishonesty regarding vehicle issues, and poor customer service when problems arise, including disrespectful communication.
Final Assessment:
While the business enjoys a generally favorable reputation and is praised for its location and handling of certain repairs, the recurring negative feedback regarding product quality and customer service issues is a significant concern. The disparity between the high average rating and the severity of some negative reviews suggests inconsistency in service delivery or product sourcing. Potential customers should be aware of these reported issues, particularly concerning battery purchases and the resolution of disputes, despite the overall positive sentiment from a majority of reviewers.
A perfect garage for a quick look and repair of your car just inside the city of Abu Dhabi, electrical, mechanical, car AC problem and many more.. Highly recommended ! 😊
Dont buy anything from them They are selling duplicates batteries that s ehy tge prices are low but the battery will work for 5 to 6 months only Be carefull I repeat please be carefull I already contacted amaron company they said we don't have any batteries with these prices It will work maximum for 6 monthes Be carefull please
Dont ever go to them. They will lie about the condition of your car. I asked what was the problem and they told me it will only require car battery change. To my surprise after changing the battery and it didn’t work. They refused to refund me and I had to involve legal pursuit and that is where they made me reach my limit. The person said even on a whatsapp chat that i lack common sense. Very disrespectful behavior indeed. Edit: you’re claiming that I’m lying? You said i had the battery for weeks. Please find the images below from your store with the date. Very unprofessional and dishonest store. This is how you deal with individuals when you’re wrong. Imagine trusting these people with your vehicle. 0/5 stars
I've utilising their services since 2 years. These people are honest and transparent. Professional in repairing car AC and mechanical issues.
These guys are really hard working and respect them since day one once my battery ran out and they helped me out in 15 minutes on the go I came in yesterday for a broken fuse and interior light change respect to this business they deserve more hype and it’s also inside the city so no need to drive to mussafah when your inside the city thank you guys 🙏🤍
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