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Air Conditioning Repair
Daikin Air Conditioning LLC
Category: Auto Repair
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Daikin Air Conditioning LLC, a prominent HVAC contractor, offers a comprehensive range of services and products. The company offers expertise in air conditioning repair and installation, serving as both an air conditioning contractor and store. They are also a reliable supplier of air conditioning systems and air filters. Beyond cooling, the company offers heating contractor services and specializes in air compressor repair and supply. Their broad scope of services positions them as a complete solution provider for various HVAC needs.
Customer Sentiment:
Based on the provided reviews, customer sentiment appears mixed, leaning towards negative in specific instances. While the overall average rating of 3.7 out of 5 suggests a degree of satisfaction among the broader customer base (87 total reviews), the detailed feedback highlights significant areas of concern.
Service Quality:
Several reviews indicate issues with service quality. Specific complaints include a lack of technical expertise among some staff, particularly regarding central air conditioning systems and regional climate classifications. There are also serious allegations of dishonest practices, including charging high inspection fees followed by significantly higher repair quotes, and concerns that inspections may have negatively impacted the functionality of existing systems.
Common Themes:
Recurring themes in the negative feedback revolve around poor customer service responsiveness, with multiple attempts to contact the business resulting in unfulfilled promises of follow-up. There are also concerns about the technical competence of field staff and the perceived value for money, particularly regarding inspection costs and subsequent repair estimates.
Final Assessment:
While the overall rating suggests a baseline level of satisfaction, the detailed negative reviews raise significant red flags regarding the consistency and reliability of the business's services. The reported issues with technical expertise, customer service follow-through, and alleged dishonest practices are concerning and suggest that the business may not consistently deliver high-quality and reliable service, despite a potentially larger base of satisfied customers not represented in the provided negative examples. Potential customers should consider these specific criticisms when evaluating this business.
But regarding the agent, the employee was not fully aware of the information that the client wanted, except when we presented him with a picture from the Internet!! He was nice in his treatment, but that does not mean that he is an expert in air conditioning!! Central adjustment!! There are many inquiries that I did not find ready to answer despite my prior knowledge of the answer. For example, the global climate classification recommended in the Gulf countries, which should be T3, which is classified for hot and tropical climates.
Customer service is very very irrelevant. Not solving my issue and called them 3 times. Every time their solution is “someone will contact you” and no one ever does.
Hii sir I am Vikram nand Ac technician My experience 5year 08 month any jobs
They charge 1500 for Inspection! But they send people with no experience who make sure that your AC stop working after they inspect then when you call back they ask for 26,000 dh to fix it! They are dishonest and unprofessional.I feel cheated and do not recommend them ever!!!
Too bad service in UAE ans also your CU quality is too cheep
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