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Auto Repair
ATMG Garage
Category: Auto Repair
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ATMG Garage is a comprehensive automotive service provider. The company offers a wide range of services including expert auto repair, meticulous car detailing, and thorough car repair and maintenance. Their skilled technicians are equipped to handle various vehicle issues, ensuring your car runs smoothly and looks its best. From routine maintenance to complex repairs and detailed cleaning, ATMG Garage provides reliable and professional care for your vehicle.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the average rating of 4.1 out of 5 across 79 reviews. Many customers express satisfaction with the professionalism, knowledge, and efficiency of the staff.
Service Quality:
Strengths highlighted in positive reviews include prompt service, fair and transparent pricing, clear communication regarding repairs, and the use of high-quality materials and genuine parts. The convenience of pick-up and drop-off service is also appreciated. However, a significant negative review details severe issues including alleged damage to the vehicle, unauthorized actions, prolonged repair times, and lack of communication, suggesting potential inconsistencies in service quality.
Common Themes:
Recurring positive themes include the professionalism and friendliness of the staff, efficient service delivery, and clear explanations of work performed. The negative review introduces themes of potential negligence, lack of transparency, and poor communication during complex repairs.
Final Assessment:
Based on the available data, ATMG Car Garage generally receives positive feedback for its standard services, demonstrating professionalism and efficiency. The high average rating suggests a consistent positive experience for the majority of customers. However, the detailed negative review raises serious concerns about the handling of more complex repairs, highlighting potential weaknesses in quality control, communication, and accountability in such instances. While the business appears reliable for routine maintenance, potential customers should be aware of the reported issues with more extensive work.
Amazing and highly professional! The garage is well equipped and is a certified BOSCH service center, they are using high quality material and genuine replacement parts.the staff are friendly and well trained. The owner is professional, extremely kind and ready to help at any time.
Excellent service at ATMG Car Garage! The team is professional, knowledgeable, and always goes the extra mile to ensure customer satisfaction. My car was fixed promptly, and the pricing was fair and transparent. They offer a wide range of services, and I love how they explained everything clearly before proceeding with the repairs. Highly recommend ATMG for anyone looking for reliable car maintenance in Dubai!
Excellent service they pick up and drop the car ,secondly they are honest in telling you about car problem and this is rare and finally are skilful.
I recently had my oil changed at ATMG Garage and was very impressed with their service. The mechanics were knowledgeable and efficient, and they completed the job quickly without cutting corners. The waiting area was clean and comfortable, and the staff was friendly and helpful. I'll definitely be returning for future oil changes and other car maintenance needs.👍🏽👍🏽
THEY DAMAGED MY CAR, even sent it to sharjah without my approval, I paid 9000 dhs, I only wanted to change the water pump and they convinced me to polish the engine so they completely removed the engine and assembled it back in a wrong way making it faulty(had the traction system light on), they told me it's normal and it will go away by itself, I took my car again back to them and at this point they sent it to sharjah don't know why.. It took them two month without updating me and I had enough so I sent my car to a jeep specialist and he fixed the engine in two days, charged me 7500 dhs, I saw what they did to my car, they damaged the computer, the wires, the engine itself was damaged from installation, broken bolts, they put water in the radiator and charged me for the coolant..scratches on the engine hood I think they put the tools on it.. I dont recommend this place, the owner doesn't care and won't answer your calls.
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