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Auto Repair
CAR A I D AUTO WORKSHOP - Premium Garage Car Repair Dubai– Open 24/7
Category: Auto Repair
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CAR A I D AUTO WORKSHOP, operating under the business name CAR A I D AUTO WORKSHOP, is a premium garage in Dubai offering 24/7 car repair services. The company offers a comprehensive range of automotive solutions, including general auto repair, air conditioning repair, and specialized services for auto springs, brakes, and transmissions. They also provide electrical repair services, car battery sales, and small engine repair. As a full-service mechanic shop, CAR A I D AUTO WORKSHOP is equipped to handle various vehicle maintenance and repair needs.
Customer Sentiment:
Overall customer sentiment is largely positive, reflected in the average rating of 4.4 out of 5 from 61 reviews. Many customers express high satisfaction with the speed and efficiency of service, particularly highlighting prompt response times and quick turnaround for repairs. The convenience of vehicle pickup and delivery is also frequently praised.
Service Quality:
The business demonstrates competence in various auto repair areas, including gearbox issues, bodywork, oil leaks, AC repair, and engine problems. Customers report successful repairs and a high standard of work. However, a significant negative review details multiple instances of damage to the vehicle during service, including scratches, broken handles, and dashboard issues, raising concerns about consistency in handling and care.
Common Themes:
Recurring positive themes include rapid service, free recovery, reasonable pricing, and effective communication through updates. The team's professionalism and expertise, even with luxury vehicles, are also noted. The primary negative theme revolves around potential damage to vehicles while in the shop and a lack of accountability for these issues.
Final Assessment:
Based on the available data, the business generally provides high-quality and reliable auto repair services, excelling in speed, convenience, and technical expertise across various repair types. The high average rating and numerous positive reviews support this. However, the detailed negative review indicates a potential weakness in vehicle handling and quality control, which could lead to significant customer dissatisfaction. While the majority of experiences appear positive, potential customers should be aware of this inconsistency.
Brilliant team. I had a mechanical problem with the gear box on my F150 and I needed the issue resolved asap. The team picked the car up right away and resolved the issue in less than 24hrs. The team delivered the car back to my house, which made the experience even better. Going forward I will only be using CAR AID for all my automotive needs. Highly recommended. Sheraz and his team have helped with another issue. I had a dent and required significant work to the lower and upper arm of the vehicle. They gave me a great price and completed the work very quickly and to a great standard. Can’t recommend them enough.
Hi guy , Last night, my 2015 Mini Cooper overheated. I called Car Aid Mobile Service, and within 20 minutes, their team arrived at my location. They repaired the engine in just three days at a very reasonable price. I’m extremely happy with their service and want to recommend them to everyone. These guys are excellent and truly deserve to grow their business further
I am extremely impressed with their exceptional service. When I called for assistance, they arrived to pick up my car within just 20 minutes, which was incredibly prompt. The best part was that the recovery service was free of charge. The entire process was seamless, and they completed a major repair—fixing an oil leak—in just one day. I also appreciated the regular updates on the progress of the repair. Their efficiency and professionalism exceeded my expectations. Highly recommended!
Recently, I had a major issue with the AC of my BMW 740i, and I took it to Car Aid Auto Mobile Repair Service. Honestly, I couldn’t be happier with their work! The team handled the repair with absolute professionalism, ensuring every detail was taken care of. Their expertise in handling luxury cars like BMW really stood out. The AC is now working perfectly, and the service was timely and efficient. Highly recommended for anyone looking for top-notch auto repair services!
Worst experience of my life. Not competent at all at what they do. I gave them car for major service, there was 1L oil missing after 10 days, after i took it to other garage i found out. Gave them car to fix the suspension, my car returned to me fully scratched. Gave then car to fix steering wheel problem. Returned me broken handle for wheel adjustments. Gave them car to fix mirror making noises, returned me broken door handle. Also cluster got broken while car was with them. When they went to fix it, they returned it with airbag sign on and oil separation sign on. And for all of that they charged me 12k to ruin my car. And held on car for a month! Worst garage ever!!!
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