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Computer Repair
CAD Gulf LLC
Category: Computer Repair
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CAD Gulf LLC is a technology solutions provider. The company offers a range of services including computer repair, sales of computer accessories and desks, and computer consulting. They also provide computer networking services, comprehensive computer support, and general computer services. Additionally, the company offers computer software sales, machine repair services, and software training programs.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 from 77 reviews. While a small number of reviews express frustration with initial sales communication, the majority highlight positive experiences with technical expertise, service delivery, and after-sales support.
Service Quality:
The reviews suggest a high level of technical proficiency and professionalism within the service delivery teams. Customers consistently praise the knowledge and training of engineers and the effectiveness of after-sales support. The business is perceived as reliable and capable of handling complex IT projects.
Common Themes:
Recurring positive themes include the technical expertise of the staff, efficient and timely service delivery, strong after-sales support, and a customer-centric approach. A notable area for improvement, based on a limited number of reviews, is the initial sales coordination process, specifically regarding connecting potential clients with the appropriate sales personnel.
Final Assessment:
Based on the provided data, the business generally delivers high-quality and reliable IT services. The strong average rating and positive feedback on technical capabilities and service execution outweigh the isolated concerns about initial sales communication. While addressing the reported issue in sales coordination could further enhance the customer experience, the overall sentiment and performance indicators suggest a reputable and competent service provider.
Among the best IT service providers CAD Gulf stands out for their people centric approach. The focus is always on delivering the right products and their personalized services. From the inception to the execution and finalization of a project there's constant transparency in their dealings. Keep up the good work.
even a good company may end up not getting good business only because of not having a constructive communication from the sales coordinator- she is not helping me to connect the concerned sales person. I am not a reseller and i was a potential client. i think she doesn't experienced the pain of getting qualified leads .
Good service with professional team ! I would definitely recommend CAD Gulf for all kind of IT services and solutions. Account Manager Arun Ghosh was always there in thick and thins...!! IT Head - Sugarmoo Desserts LLC
Hello We have been dealing with Cad Gulf for past 7 yrs, They are specialized in Microsoft & other projects, They have very good technical team and after sales support approach is outstanding, Sales team is very cooperative and responds quickly. If you are looking for after sales support , beat pricing then Cad Gulf is the best choice for your organisation
We have been dealing with Cad Gulf for more than a decade and their performance is excellent in terms of safety and on time delivery. professional and well trained engineers who have extensive knowledge in their line of work.
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