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Auto Repair
Bosch Car Service - Liberty Car Care Mushrif
Category: Auto Repair
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Liberty Car Care Mushrif, operating under the business name Bosch Car Service - Liberty Car Care Mushrif, is an auto repair shop. The company offers a comprehensive range of services for vehicles. These services include general maintenance, diagnostics, and repairs for various car systems. They provide expertise in areas such as engine repair, brake service, electrical system troubleshooting, and air conditioning repair. Additionally, the company offers routine services like oil changes, tire rotation, and vehicle inspections. Their focus is on providing reliable and professional automotive care to their customers.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the high average rating (4.8 out of 5) and a significant number of positive reviews. However, a notable portion of reviews express dissatisfaction, primarily concerning pricing and service quality issues.
Service Quality:
Positive reviews frequently highlight excellent service, helpful and cooperative staff (specifically mentioning individuals like Mr. Marwan and Mr. Manoj, and Service Advisor Anshid), and efficient service for specific tasks like tire repair. Conversely, negative feedback points to concerns about the quality of repairs, particularly regarding brake issues, and a perceived lack of transparency and honesty in diagnosing problems.
Common Themes:
The most prominent recurring theme in negative reviews is pricing, with multiple customers stating services are overpriced compared to other locations, particularly Mussaffa. Lack of clear cost details upfront and unexpectedly high final bills are significant pain points. Another recurring issue is related to brake service, with customers reporting unresolved problems or misdiagnosis after initial work. Positive themes include friendly and helpful staff, efficient service for minor repairs, and a clean facility.
Final Assessment:
Based on the provided reviews and overall rating, the business appears to deliver high-quality and reliable service for many customers, contributing to the high average rating. Strengths lie in positive customer interactions and efficient handling of certain services. However, the recurring issues with pricing transparency, perceived overcharging, and inconsistent quality in more complex repairs, particularly brakes, are significant weaknesses that impact customer trust and satisfaction for a segment of the clientele. While the business seems capable of providing good service, the inconsistencies in pricing and repair quality warrant attention to ensure a consistently positive and reliable experience for all customers.
Excellent service.Took my car in, and the entire experience was fantastic. Highly recommend
Excellent service🫰🏻 Service Advisor Anshid provided a top-notch experience. Professional, knowledgeable, and courteous. Highly recommended🤝
Had my right rear tire fixed tonight at their place 15 minutes before they closed. Very fast, efficient, and reliable service. I had a screw punctured into my tire, the staff addressed the issue and had the hole plugged in a matter of minute. Tire is in an excellent working condition and is no longer leaking air. My only issue is it is a bit expensive for just plugging a hole. Paid 80 dirhams while I could've paid around 20 dirhams max at another garage, but their clean service makes up for it. If you live in Mushrif and are looking for a clean service/emergency repair of tires look no further than this place.
I changed the dynamo from 971 adnoc station, the incharge Mr. Marwan is wonderful and very cooperative guy with smiling face. Willing to help the customers according to their needs. The technician Mr. Manoj also very helpful and kind person.
I had a terrible experience with Liberty Tyre Center. I took my car in for a brake pad check, and they told me that my brake pads were fine and did not need to be replaced. However, the next day, I started to hear a terrible noise coming from my brakes. I went back to Liberty Tyre Center, and they told me that my brake pads were actually worn out and needed to be replaced. I was very disappointed with the service I received at Liberty Tyre Center. They were not honest with me about the condition of my brake pads, and they ended up costing me more money than I would have spent if they had just replaced the brake pads when I first brought my car in. I would not recommend Liberty Tyre Center to anyone. They are not honest with their customers, and they are not willing to stand behind their work.
To add to my frustration, the mechanic told me that if I had continued to drive with my damaged brake pads, I could have been seriously injured. The brake pads could have completely worn out, causing my car to lose control and crash. I am very grateful that I was able to get my car repaired before anything happened.
I hope that by sharing my experience, I can warn others about the dangers of driving with damaged brake pads. If you notice any problems with your brakes, please have them repaired immediately. It is not worth risking your safety.
I would also like to add that I was very unhappy with the way I was treated by the staff at Liberty Tyre Center. They were rude and dismissive, and they did not seem to care about my safety. I would not recommend this garage to anyone
I have changed all brake pads of my Toyota prado here at this shop. After changing the brake pad, I was feeling heavy vibration in the steering while braking. I took it to them one more time and they did skimming of disc. Vibration was reduced slightly but a cranking sound started coming from the front left wheel. When I told them about the issue they said I need to change the disc. They are not able to find the real issue which happened after they changed the brake pads but suggesting to change the parts as per their requirement. Not appreciated.
The service was overpriced, and there were no clear details provided regarding the upcoming costs. The final bill was unexpectedly high, and the same service could have been done in Mussaffa for half the price. I do not recommend this service.
The service was overpriced, and there were no clear details provided regarding the upcoming costs. The final bill was unexpectedly high, and the same service could have been done in Mussaffa for half the price. I do not recommend this service.
Very clean and neat station for traditional wheel alignment and balance, tire change etc... But not better quality or price than musaffah garages. Tires are ~200 Dhs/tire more expensive than Musaffah and wheel balance/alignment is around double. In short I would go there for small jobs and checkups....
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