ADNOC Autoserv with CAR SANITIZATION.

ADNOC Distribution is the business name of the entity. The company offers a wide range of services a...

Al Masaood TBA - HQ, operating under the business name Al Masaood Tyres, Batteries & Accessories, is...

VTronX Systems is a technology company that offers a comprehensive suite of IT services. The company...

Britstar Mobiles is a business specializing in mobile phone services. The company offers comprehensi...

Liberty Car Care Mushrif, operating under the business name Bosch Car Service - Liberty Car Care Mus...

About ADNOC Autoserv with CAR SANITIZATION.

ADNOC Autoserv, , is a business that provides a range of automotive services. The company offers car repair and maintenance services, ensuring vehicles are in optimal condition. They also provide car wash services, keeping cars clean and presentable. Additionally, ADNOC Autoserv operates as a tire shop, offering tire sales and services. Wheel alignment services are available to ensure proper vehicle handling and tire wear. Finally, the company offers window tinting services, providing privacy and protection from the sun.

AI Generated Sentiment, based on recent reviews:

Overall Customer Sentiment:
Based on a total of 237 reviews with an average rating of 4.1 out of 5, the overall customer sentiment appears to be generally positive. However, a significant portion of the detailed reviews provided highlight areas of concern, suggesting a mixed customer experience. While many customers express satisfaction with specific services like tire repair and manual car wash, others report negative experiences related to service availability, accuracy of information, and service quality.
Service Quality and Reliability:
Strengths in service quality are noted in areas such as efficient tire repair and effective manual car wash services. Customers appreciate the speed and effectiveness of these specific offerings. However, reliability is a significant weakness. Inaccurate information regarding operating hours, particularly for car inspection services and Friday prayer breaks, leads to wasted time and frustration. Issues with incorrect oil changes and failure to perform requested system resets also point to inconsistencies in service execution. The lack of certain services, such as oil changes for specific car makes, further impacts reliability for some customers.
Common Themes and Areas for Improvement:
Recurring themes in the negative reviews include discrepancies between advertised and actual operating hours, particularly on weekends and Fridays. Inaccurate service information, such as incorrect oil specifications and failure to complete requested tasks, is another prominent issue. Communication and customer service are also areas needing improvement, with reports of difficulty reaching the business by phone and perceived unprofessionalism in handling issues. The limited scope of services compared to customer expectations is also a point of dissatisfaction.
Final Assessment:
While [Business Name] demonstrates competence in specific service areas like tire repair and manual car wash, the overall customer experience is hampered by significant inconsistencies in service availability, accuracy of information, and reliability of service execution. The high average rating suggests a base of satisfied customers, but the detailed negative reviews indicate critical areas requiring immediate attention. To consistently deliver high-quality and reliable service, the business should prioritize updating and ensuring the accuracy of its operating hours across all platforms, improving communication channels, standardizing service procedures to prevent errors, and clearly communicating the scope of available services to manage customer expectations effectively.

Amenities

Business Hours

Services

Contact Seller

Claim This Business

Claim