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Mobile phone Repair
Bare
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Bare Protection is a business that specializes in mobile phone repair and accessories. The company offers a range of services including screen repair, general repair services for cell phones, and sells various cell phone accessories. As a mobile phone repair shop and cell phone accessory store, Bare Protection provides solutions for damaged devices and offers products to enhance and protect mobile phones. The company's services cover common issues like cracked screens and other repair needs, positioning it as a comprehensive service provider for mobile phone users.
Customer Review Analysis Summary
Overall Customer Sentiment:
Based on a total of 155 reviews with an average rating of 4.9 out of 5, the overall customer sentiment towards this business is overwhelmingly positive. The high average rating indicates a strong level of customer satisfaction.
Service Quality:
Customers frequently praise the professionalism and friendliness of the staff. Specific mentions highlight helpfulness in addressing customer needs and providing recommendations. The installation service, particularly for screen protectors and clear coat protection, is noted as being performed skillfully.
Product Quality:
While the majority of feedback is positive regarding product quality, particularly the durability of clear coat protection against drops and scratches, there are some concerns raised about the consistency and longevity of certain products, specifically sticker quality. Some customers have experienced issues requiring multiple replacements in a short period.
Common Themes:
Recurring positive themes include excellent customer service, knowledgeable and friendly staff (with specific individuals frequently mentioned for their exceptional service), and the perceived effectiveness of protection products. A less frequent but notable theme is the inconsistency in the quality of certain product lines.
Final Assessment:
The business generally delivers high-quality and reliable service, as evidenced by the high average rating and numerous positive reviews. The strength lies in its exceptional customer service and the effectiveness of its protection products for many users. However, there appears to be an area for improvement in ensuring consistent quality across all product offerings, particularly with certain types of protective films or stickers. Overall, the business is highly recommended by a large majority of its customers.
Am a customer with them for many years and the last 4th times maybe theye changed the products the quality its zero not like before ,,i hope they will do the needfull
Extremely friendly staff. I was helped by Miss Sarah and she was helpful for my situation. Im always keep changing my mobile screen protector, because my kid always played with it and everytime is getting damage. But this time Miss Sarah recommend me the best quality, and she really fix it and place it nicely on my phone. Quality and service is highly recommended. Keep up the good work Miss Sarah and thank you very much for the good service.
Feed back after 18days usage. The sticker quality seems to be very poor. This is second time in a month i have to replace . Per side replacement cost AED 10.5as service cost. i feel now local brand last more secure than this . My usage was without any cases and with most care. Initial feed back It was really a pleasent experience with the store over here. Mr. Feros (not sure if its name is right)was quite professional and friendly.. It was my continuous second time using their service and first time in this branch., and would really recommend. Would like to suggest to add on few gadgets like protection cases and accessories.
I’ve been using the products of Mobile Outfitters since two years. I usually visit there for the installation of clear coat protection for my cello phone. Based on my experience their products have great quality. I dropped my cello phone several times however no scratches found till yet. Whenever I visit there I always get warm welcome from the staffs and explain all my queries about the products. Especially Mr. Kamal is always there for assisting me in pleasant manner. The product which I can trust is the product of Mobile Outfitters. Amazing experience, good customer service, highly recommended products. Thumbs up 👍
Mr Kamal is the best!!! I've been waiting for months to have the honeycomb skins in their Al Ain Mall branch and out of all the staff Mr Kamal exerted effort to provide what I need. He took skins in their Bawadi Mall branch and bring it in Al Ain Mall. This kind of staff is worth to keep!
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