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Auto Repair
AL RAWZAN AUTO MAINTENANCE WORKSHOP - SHARJAH
Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
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Al Rawzan Auto Maintenance Workshop is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles in optimal condition. These services include general maintenance, engine repair, brake service, electrical system diagnostics and repair, air conditioning service, and suspension work. They also provide oil changes, tire rotation, and other routine maintenance tasks. The company is equipped to handle various makes and models of cars, ensuring professional and reliable service for all automotive needs.
Customer Sentiment:
Overall customer sentiment appears mixed, with a significant negative review highlighting a potential issue with warranty fulfillment and transparency. However, other reviews express strong satisfaction with specific services, particularly painting and body repair, indicating a polarized customer experience.
Service Quality:
Based on the provided reviews, the business demonstrates strengths in specific areas of service quality, notably in painting and body repair, where customers report excellent results and durability. The mention of "extraordinary" quality in body repair suggests a high level of skill in this domain. Conversely, the negative review raises concerns about the reliability of warranties and the business's responsiveness to reported issues, suggesting potential inconsistencies in service delivery or customer support.
Common Themes:
A recurring positive theme is the quality of painting and body repair work, with multiple reviewers commending the results and longevity. Price is also mentioned positively in some instances. The primary negative theme revolves around the handling of warranties and the perceived lack of written documentation, leading to customer dissatisfaction and a feeling of being misled.
Final Assessment:
The business appears to excel in specialized services like painting and body repair, earning positive feedback for quality and value in these areas. However, the significant negative review regarding warranty issues and customer service raises serious concerns about the overall reliability and trustworthiness of the business, particularly in handling post-service problems. While some customers experience high-quality service, the inconsistency highlighted by the negative review suggests that potential customers should exercise caution and seek clear, written documentation for any warranties or guarantees offered. The limited number of reviews provided makes a definitive judgment challenging, but the existing feedback points to a business with both notable strengths and significant areas for improvement, particularly in customer support and warranty transparency.
Best car body repairing shop in Sharjah. I like the services the are offering, price is good but level of quality is extraordinary. I have 1 side door repainted from here and paint matching was very good. Thanks Qasim and teams
Excellent service and reasonable price.
Scammers I bought a car from them with a chassis engine and gearbox warranty but after I informed them that the car has an issue, they refuse to repair or take it back stating we gave you nothing in paper, TAKE CARE GUYS
Very good painting work. I did my car painting work around 2 years ago still paid is good no any issue. Totally satisfied withe the work quality.