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Auto Repair
AL SHAHEER AUTO MAINTENANCE
Category: Auto Repair
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AL SHAHEER AUTO MAINTENANCE is an auto repair shop located in Dubai, offering a comprehensive range of services for various vehicle makes and models. Their expertise covers general mechanical repairs, including engine diagnostics and repair, transmission services, brake system maintenance, and suspension work. They also provide electrical system repairs, air conditioning services, and routine maintenance such as oil changes and filter replacements. Additionally, AL SHAHEER AUTO MAINTENANCE offers bodywork and painting services, tire services including mounting and balancing, and pre-purchase inspections. Their goal is to provide reliable and efficient automotive solutions to keep vehicles running smoothly and safely.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning slightly positive based on the provided average rating of 3.7 out of 5 across 11 reviews. While some customers express high satisfaction with the quality and professionalism of the work, others report significant dissatisfaction, citing issues with the effectiveness of repairs and perceived high costs.
Service Quality:
There is a notable divergence in reported service quality. Positive feedback highlights instances of work being done well and professionally. Conversely, negative feedback indicates instances where the work was not satisfactory and, in some cases, allegedly led to further vehicle issues. The presence of a review specifically praising upholstery services suggests a potential area of specialization and strength for the business.
Common Themes:
Recurring themes include the quality of work performed, the cost of services, and the overall professionalism of the business. Positive themes center around effective repairs and professional handling. Negative themes revolve around unsatisfactory outcomes and perceived high pricing. The specific mention of upholstery expertise suggests this may be a consistently positive area of service.
Final Assessment:
Based on the available data, the business demonstrates the capacity to deliver high-quality and professional service, particularly in specialized areas like upholstery. However, inconsistencies in the quality of general auto repair work and concerns regarding pricing are evident. While the average rating suggests a generally acceptable level of service, the presence of strongly negative reviews indicates potential areas for improvement in ensuring consistent quality across all services and managing customer expectations regarding cost. Further analysis with a larger dataset would provide a more definitive assessment of overall reliability.
Expensive and does not deliver the proper work.
Had done good work on car. Did everything perfectly. Managed it professionally.
I come here and my car break even more
Not satisfied with work at all
The best upholstery shop in the whole UAE. They can do any interior, any color, any kind of works related to steering, dashboard, star lights, seats, ambient lights and with very cheap rates and good work. Mashallah, we are very happy and recommend everyone else to try them out.
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