AG CARS Services LLC, RAK

Sheikh Mohammed bin Salem St - Sheikh Khalifa City - Ras Al Khaimah

A
Business Listing

Tire Repair

Air Conditioning Repair Auto Repair

AG CARS Services LLC, RAK

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About AG CARS Services LLC, RAK

AG CARS Services LLC is a car repair and maintenance service business. The company offers a comprehensive range of services to keep vehicles in optimal condition. These services include routine maintenance such as oil changes, filter replacements, and fluid checks. They also provide more complex repairs, including engine diagnostics and repair, brake services, suspension work, and electrical system troubleshooting. Additionally, the company offers services like tire rotation and balancing, wheel alignment, and air conditioning system maintenance. Their aim is to provide reliable and efficient service to ensure the safety and performance of their customers' vehicles.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.7 out of 5 from 1253 reviews, the general customer sentiment towards AG Car Service appears to be overwhelmingly positive. The high average rating suggests a strong track record of customer satisfaction. However, the inclusion of several negative reviews indicates that while the majority of customers have positive experiences, there are instances of significant dissatisfaction.
Service Quality and Strengths:
Positive reviews frequently highlight the quality of repair and maintenance work, with customers expressing satisfaction with the results, particularly for complex jobs like restoring older vehicles and AC repairs. Professionalism, efficiency, and attention to detail are recurring themes in positive feedback. Specific individuals within the service team are also commended for their support and assistance. The speed of service is mentioned positively in some instances.
Weaknesses and Areas for Improvement:
The negative reviews reveal significant areas for concern. Issues include poor communication, rudeness from staff, and a lack of transparency regarding pricing and repair recommendations. Instances of unsatisfactory paintwork, including uneven application, scratches, and paint contamination on other parts of the vehicle, are reported. There are also complaints about delays in providing estimates and a refusal to refund diagnostic fees even when customers choose not to proceed with the recommended repairs due to perceived overcharging. Lack of follow-up from management on customer complaints is also a negative point.
Common Themes:
Positive themes center around effective repairs, professional interactions, and efficient service delivery. Negative themes consistently point to issues with customer service, transparency in pricing and diagnostics, and quality control in specific service areas like painting. The contrast between the high overall rating and the severity of some negative experiences suggests inconsistency in service delivery.
Final Assessment:
AG Car Service appears to be a business that generally provides high-quality and reliable service, as evidenced by its strong average rating and numerous positive reviews. Customers often praise the technical expertise and efficiency of the team. However, the presence of significant negative feedback, particularly concerning customer interaction, pricing transparency, and quality control in certain services like painting, indicates that the business needs to address these areas to ensure a consistently positive customer experience for all. While the majority of customers seem satisfied, the issues raised in the negative reviews are serious and warrant attention to maintain trust and reputation.

Amenities
Wheelchair-accessible car park Wheelchair-accessible entrance
Map
Overall Google Reviews
4.7 (1253 reviews)
Review 1 of 10
A
4.5166666666667 (9321 reviews)
Member since
May, 05 2025
Location
Sheikh Mohammed bin Salem St - Sheikh Khalifa City - Ras Al Khaimah, Ras Al Khaimah, United Arab Emirates
6 Listings 0 Followers
Business Hours
Monday 08:00 AM - 04:00 PM
Tuesday 08:00 AM - 04:00 PM
Wednesday 08:00 AM - 04:00 PM
Thursday 08:00 AM - 04:00 PM
Friday 08:00 AM - 04:00 PM
Saturday 08:00 AM - 04:00 PM
Services
Car repair and maintenance ser...
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