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Tire Repair
ADNOC Service Station | Al Warqa (533)
Category: Tire Repair
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ADNOC Service Station | Al Warqa (533) is a business that offers a variety of services to its customers. The company offers gas station services, allowing customers to refuel their vehicles. Additionally, the company offers a bakery, providing fresh baked goods. For vehicle maintenance, the company offers a car wash and pressure washing service. Customers can also find a coffee shop and a convenience store on site. Furthermore, the company offers oil change services and operates a tire shop.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the average rating of 4.2 out of 5 from 517 reviews. However, a significant portion of the provided sample reviews express negative experiences, primarily related to service efficiency and staff conduct.
Service Quality:
While some customers report positive interactions and "amazing service," others highlight significant shortcomings. Issues include excessively long waiting times, particularly for services like car washes, and insufficient staffing levels leading to delays. There are also mentions of unprofessional staff behavior and a lack of proper change availability.
Common Themes:
Recurring themes in the negative feedback include slow service, inadequate staffing, and issues with staff professionalism or training. Conversely, positive feedback often centers on specific positive interactions with individual staff members.
Final Assessment:
Based on the available data, the business demonstrates a generally positive reputation as indicated by the high average rating. However, the negative feedback, even if representing a smaller proportion of the total reviews, points to critical areas for improvement, particularly concerning service speed, staffing levels, and consistent staff training and conduct across all service offerings. While many customers seem satisfied, addressing the highlighted inefficiencies and staff-related issues is crucial for ensuring consistently high-quality and reliable service for all patrons.
Amazing service in adnoc station
His management is not good. I went to get petrol at night. He gave me 200. There is no change for 200 and I said something to him. He does not even have the respect to talk.
I always love to visit 533 ADNOC station just because of one guy his name June’s He very good with all the customers most importantly he deal with all customers like his brother
I had a very disappointing experience at the ADNOC Vacuum Bay in Al Warqa. The service was extremely slow, and I had to wait over an hour and a half just to get my car washed. This is completely unacceptable for what should be a quick and efficient process. The staff seemed overwhelmed, and there was no proper system to manage the queue effectively. Many other customers were also frustrated with the long waiting times. If ADNOC wants to maintain its reputation, they seriously need to improve their efficiency and ensure a faster service. Unless they make improvements, I would not recommend using this service if you're in a hurry. It's a waste of time!
This Adnoc petrol station is the worst and serve the poorest service ever. No enough employees to serve you, i waited for more than 10min until one staff came, and when he came he was interfering into things not related to him. Train your staff well Also, its recommended to bring more staff to this station as there is bunch of cars arriving but no enough employees to serve the customer.
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