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Auto Repair
ADNOC Service Station | Al Nahda (641)
Category: Tire Repair
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ADNOC Service Station | Al Nahda (641) is a business that provides a range of services to its customers. The company offers gas station services, allowing customers to refuel their vehicles. Additionally, the company offers ATM services, providing convenient access to cash. For those looking for a bite to eat or a drink, the company offers a bakery, coffee shop, deli, and pastry shop, providing a variety of food and beverage options. The company also offers a convenience store, where customers can purchase a variety of everyday items.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 across 556 reviews. While a small sample of reviews reveals some negative experiences, the vast majority of feedback contributes to a favorable perception of the business.
Service Quality:
Service quality appears inconsistent. Positive feedback highlights friendly and helpful staff, particularly in the coffee shop area. However, negative comments point to issues with staffing levels leading to long wait times, and specific concerns regarding the quality and preparation of certain beverage items, such as coffee.
Common Themes:
Recurring positive themes include the convenience of the location as a comprehensive rest stop offering multiple services beyond fuel, the cleanliness of the facilities, and the positive interactions with some staff members. Negative themes primarily revolve around service speed and the quality of specific food and beverage items.
Final Assessment:
Based on the available data, the business generally delivers a high-quality and reliable service, supported by a strong overall rating and positive feedback on its convenience and cleanliness. However, there are areas for improvement, specifically concerning staffing levels to ensure efficient service and consistency in the quality of certain offerings. Addressing these weaknesses could further enhance the customer experience and potentially improve the already positive overall sentiment.
ADNOC is well known, and it is not just a refueling station, but rather an integrated rest stop, as it contains Mosque, car maintenance services, fast food restaurants, in addition to Al-Waha multi-purpose store.
Less staff working here and the service is very poor, i spend more than 15 minutes to get my coffee.
Milly was such nice barista and thanks for her nice coffee , recommend. Clean station and nice as. Stop station during journey driving to Dubai .
Thanks adnoc team to have great full Employees always smiles greetings customer. Specially thx for agent name. Pramod kumar dumjan for helping and smiling and assist me.
The worst americano coffee ever i drink it in this place of adnoc , even i requested light Americano but I gotta a strong coffee , like it was mix with some chemicals, really something not healthy,unnormal coffee.
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