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Auto Repair
Auto Master Garage
Category: Auto Repair
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Auto Master Garage, is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair and maintenance, auto dent removal, auto machine shop services, and auto painting. They also specialize in car repair and maintenance, oil changes, and vehicle inspection services.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 across 246 reviews. Many customers express satisfaction with the professionalism, friendliness, and transparency of the staff. Specific individuals like Shamniyar, Sameer, and Ali are mentioned positively for their service.
Service Quality:
Strengths highlighted include efficient and quick service, particularly for routine maintenance like oil changes and addressing urgent issues like AC problems. Customers appreciate the clear explanations, detailed estimates, and attention to detail. The availability of a wide range of services is also seen as a positive. However, there are notable negative experiences reported, specifically regarding the quality of paintwork, delays in service, and perceived high pricing. Some customers felt their concerns were not adequately addressed or that the focus was more on cost than accurate diagnosis.
Common Themes:
Recurring positive themes include friendly and professional staff, transparency in communication, and efficient service for certain repairs. Negative themes consistently mentioned are issues with paint quality, significant delays in service without communication, high costs, and perceived arrogance or unresponsiveness from certain staff members.
Final Assessment:
Based on the provided reviews and overall rating, Auto Master Garage generally delivers high-quality and reliable service, particularly for routine maintenance and some mechanical repairs. The high volume of positive reviews and the strong average rating suggest a consistent positive experience for a majority of customers. However, the recurring negative feedback regarding paintwork quality, service delays, and pricing indicates areas requiring improvement. While many customers report positive interactions and effective repairs, the business needs to address the inconsistencies in service delivery and communication to ensure a consistently high standard across all service offerings. Potential customers should consider the range of services they require and be aware of the reported issues with paintwork and potential delays.
I did a full check up for my car, it was so expensive and not professional, Not recommended, If you really want to know what's wrong with your car don't waste your money and time here. They focus on your money more than their work.
I had a fantastic experience at Auto Master. The staff were friendly, professional, and transparent about the work needed on my Audi car. They explained and showed me everything clearly and provided a detailed estimate before starting the repairs. The service was completed quickly, and my car runs better now. I was particularly impressed by their attention to detail and their clean, organized workshop. It’s clear they take pride in their work. I highly recommend auro master to anyone looking for reliable and honest car repair services. I’ll definitely be coming back for all my future maintenance.
I had a leaking compressor, and the AC stopped working while I was far from the garage. Auto Master was amazing! They sent a recovery team, fixed my car quickly, and even returned it to the location I wanted. The car is now working perfectly. Their service was flexible, fast, and hassle-free. Highly recommend them.
I had an amazing experience at Auto Master Garage! The staff was very friendly, and Shamniyar provided exceptional service during my oil change. The quality of their work and attention to detail really stood out. They offer a wide range of services, including auto repairs, paint/fixes, tire services, car care, and even a car wash. I definitely recommend this place to anyone looking for trustworthy and professional auto services!
I had an excellent experience at Auto Master Garage! The team, especially Ali, was incredibly accommodating and friendly. They took the time to listen to my concerns and quickly diagnose the issue with my car. The service was prompt, and they made sure I understood what needed to be done. I really appreciated their commitment to customer satisfaction--- they truly go above and beyond to ensure that their customers come back. Highly recommend this garage for anyone needing reliable service!
My Go to garage. Highly recommended garage here in Fujairah. They have very competent mechanics and staff. Special mention to Mr. Sameer who has always been very professional and reachable. Will recommend them again and again.
Not good place to go
Very bad experience I don’t encourage any body to go there ‘ recently I bring my car for them and they said in three days they will check my car then no body contact me after 10 days I went there and my car was only parked and no body touch it
صبغهم سيئ صبغت عندهم لكزس إل إس 460 ثلاث مرات أرجع عندهم عشان يعدلوا الصبغ . يغروا الناس بضمان خمس سنوات عالصبغ . بونيت السيارة هم صابغينه وما مسجلينه في فاتورة الضمان . تغير لونه وتبرو لنهم ما مسجلينه في الفاتورة . أسعارهم غالية جدا . يتأخروا وايد . الفورمان علي متعالي وشايف نفسه تتصل فيه أحيانا يرد أحيانا ما يرد وأحيانا يسكر لك في ويهك . لا أنصح بهم .
للأسف تجربتي معاهم كانت سيئة جداً ، عندي مشكلة في التكييف ولم يتم حل المشكلة لمدة خمس أيام