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Auto Repair
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AA Auto Repairs is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair, addressing mechanical and electrical issues to keep vehicles running smoothly. They specialize in auto dent removal, restoring the bodywork of cars to their original condition. For issues with vehicle glass, the company provides auto glass repair and replacement services. Their auto machine shop capabilities allow for precision work on engine components and other parts. Additionally, AA Auto Repairs offers professional auto painting services, whether for touch-ups or full vehicle repaints, ensuring a high-quality finish.
Overall Customer Sentiment:
Based on a collection of 44 reviews with an average rating of 4.7 out of 5, the overall customer sentiment towards Miraj Auto Services is overwhelmingly positive. The majority of customers express high satisfaction with the services received, highlighting professionalism, reliability, and efficiency.
Service Quality and Strengths:
Key strengths consistently mentioned include the quality of repairs, particularly in areas like painting and mechanical work, resulting in vehicles looking and performing "exactly as new." Customers appreciate the team's professionalism, customer service orientation, and willingness to go "beyond to find solutions." The convenience of drop-off and pick-up services is also a significant positive. Specific individuals, such as Mr. Aliuddin and Junaid, are frequently praised for their helpfulness and expertise. The business is seen as a reliable and trustworthy option for various auto repair needs.
Areas for Improvement:
While the vast majority of feedback is positive, there is one notable negative review concerning the refusal to honor a purchased coupon book, leading to a perception of potential fraud. Another review simply states "Not as expected" without further detail. These isolated instances suggest potential inconsistencies in service delivery or communication regarding promotions.
Common Themes:
Recurring themes across the positive reviews include the professionalism and helpfulness of the staff, the quality and efficiency of the repair work, and the overall positive experience leading to strong recommendations and repeat business. The ability to handle urgent repairs and provide consistent updates is also a valued aspect.
Final Assessment:
Considering the high average rating and the consistent positive feedback across a significant number of reviews, Miraj Auto Services appears to be a highly reliable and ethical auto repair business that delivers quality service. The team's professionalism and commitment to customer satisfaction are evident. While the isolated negative feedback regarding coupon redemption warrants attention, it does not significantly detract from the overall positive perception. Based on the available data, Miraj Auto Services is a strong contender for customers seeking dependable auto repair services.
Been to the garage before and was really impressed.During the Covid-19 outbreak I was still able to receive excellent service for a much-needed repair. I was kept fully informed. The garage goes that extra mile to genuinely help the customer and their vehicle. I will continue to use this garage as they provide a quality service with good quality products and can expect great service.
Can imagined it must be worst service- fraud. Purchased coupon book for service and now they denied to accept it… lost 100 for nothing.
I had an acute problem that needed to be fixed urgently. Team there and Mr. Junaid have the best ever possible experience, with constant updates and continuous support. Highly, highly recommend. You will not regret it.
I just got my vehicle 15 min ago. Service is outstanding. The most important is dealing with a team that is professional, customer service oriented , helpful and kind. They went beyond to find solution and meet my timing If you are looking for good service with peace of mind. This is the place to go to. Thank you Miraj Auto and special thanks to Junaid for the help.
I made polish to my car and Miraj Auto Services. They gave me an appointment Today to do the job. Front pumper and hood painting became very rough after the back painting and affecting the over look of the car. They took the car and take care of the issue and I received the car in stunning look exactly as new. Thanks Miraj Auto. I do recommend them. Keep going guys 💪🏻
Not as expected
Quick service, Junaid was very helpful and honored delivery time with efficiency. Got my AC compressor and mounting brackets replaced.
Very ethical and reliable shop. I am very happy with their service. Mr Aliuddin who I am dealing with is very professional, reliable and efficient. I was worried about the repairs cost but was not that much high. Need to add the super convenient drop off and pick-up service they offer their customers..! My go to auto shop from now on!! I would recommend Miraj Auto Services to anyone without a doubt!
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