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Auto Repair
ZEE SPEED AUTO REPAIR LLC
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ZEE SPEED AUTO REPAIR LLC, operating under the name ZEE SPEED AUTO REPAIR, is a comprehensive automotive service provider. The company offers a wide range of services including general car repair and maintenance, specialized auto air conditioning service, and expert auto bodywork. They also provide auto electrical service, auto painting, and detailed auto restoration services. For routine needs, the company offers oil change services and functions as a car battery store. Additionally, they provide car detailing services and even offer chauffeur services.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the high average rating of 4.2 out of 5 from 92 reviews. While a significant portion of reviews are positive, highlighting professionalism, fair pricing, and efficient service, a notable minority express strong negative sentiment related to unmet promises and perceived dishonesty.
Service Quality:
Positive reviews frequently commend the quality of work, speed of service, and the mechanics' expertise. However, negative feedback raises serious concerns about the quality of repairs, with specific examples citing the replacement of parts with old or damaged ones despite promises of new components. This inconsistency in reported service quality is a key area of concern.
Common Themes:
Recurring positive themes include efficient service, fair pricing, and knowledgeable mechanics. Conversely, prominent negative themes revolve around broken promises regarding repair timelines and the use of new parts, perceived unprofessionalism, and difficulties in communication or responsiveness. The issue of being "locked in" and facing unexpected additional costs is also a recurring negative point.
Final Assessment:
Based on the available data, Z Speed Auto demonstrates the capacity to provide high-quality and efficient service, as evidenced by the majority of positive reviews and a strong average rating. However, the recurring negative feedback regarding unfulfilled promises, potential dishonesty in parts replacement, and communication issues indicates significant inconsistencies in service delivery. While many customers have positive experiences, the concerns raised by others suggest that reliability and trustworthiness may not be consistently maintained across all interactions. Potential customers should consider both the positive feedback and the serious negative concerns before engaging with this business.
Fake promises . They are doing cheap work only Can’t trust them with your car
Guys be carful don’t fall for their words and promises and false comments . Team is unprofessional. They can’t keep their promises or their words . They will be promise exact time and neat and professional work however the fact is the opposite. They will waste money and time . Additionally they will promises to buy new parts and still they will not . Example of what I have discovered changing headlight with new one . However , they replaced the cover only bulb modules old damaged one and still not working . Excuses only
Please be warned about the Z Speed Auto. They claim they can work on Audi, BMW, Peugeot or Nissan but they will lock you once you give your car. They promise first to deliver the car in given time but later make excuses about other issues. They neither response on call and never respond back as they are absconded, I had a very unpleasant experience. You will end up paying more for the basic job.
Shamiir and his team helped me with my problems on my vehicle quick and professional. I went there many times already for any type of work needed to be done on my vehicle. Everything was done professionally at a very fair price. Will recommend anyone to this shop after going to a lot of shops This is my last stop!
The best garage upon visiting 6+garages, this one is the best among all. Went there to replace critical parts, the mechanics know exactly where to point and how. They have done the job so quick in few hours that other garages quoted me high prices and 2-3 days of labor work. Unlike these guys, they're professional and humble.