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Volts Electrical & Sanitary Contg
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Volts Electrical & Sanitary Contg is a business offering a range of services. The company offers expertise as an electrician and electrical engineer, providing electrical installation services. They also function as an HVAC contractor and plumber, handling related installations and repairs. Additionally, the company offers general repair services.
Customer Sentiment:
Overall customer sentiment is predominantly positive, as reflected in the high average rating of 4.5 out of 5 across 11 reviews. The majority of feedback highlights satisfaction with the services provided. However, a single negative review indicates a potential area for improvement regarding internal employee relations.
Service Quality:
Reviews consistently praise the quality of work, particularly for electrical services and AC repair. Customers frequently mention the professionalism, punctuality, and clear communication of the technicians. Specific examples include effective AC repair, careful and professional installation of light fixtures, and the resolution of previous electrical issues caused by other providers. The use of proper techniques and equipment, such as cable connectors and safe cable enclosure, is also noted positively.
Common Themes:
Recurring positive themes include timely service, effective problem resolution, clear and professional billing, and a high level of technical competence. The business is frequently recommended by satisfied customers. The isolated negative feedback points to a potential internal issue that does not appear to significantly impact the customer-facing service quality based on the available reviews.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers high-quality and reliable service, particularly in its core electrical and HVAC offerings. The strong positive feedback regarding technical expertise, professionalism, and customer service outweighs the single negative comment. While the internal issue mentioned in one review warrants attention, it does not appear to detract from the positive customer experience reported by the majority. The business is perceived as competent, trustworthy, and highly recommended by its clientele.
I want to personally thank the Volts team for carrying out the work related to installing new light bulbs very carefully and professionally around the house, around 17 light bulbs, to be precise. I had many electrical issues earlier caused by the poor quality of work from the previous so-called technicians working at the house, which was frustrating me; however, I am happy to have you guys work at the house as you've turned out to be competent, well-equipped and following the best practices when dealing with wires, using cable connectors and ensuring that the cables are safely enclosed inside. I am delighted with the quality and attention to detail in carrying your service, and I will be referring to you for future work. Best,
Thank you very much for the excellent work. Your professionalism, punctuality, and fair pricing are important qualities that you possess. I will definitely call on you whenever I need electrical work at home, and I will recommend you to everyone I know!
Thank you Volts RAK for making our life easy. Coming on time and resolving the electricity issues. Highly recommended!
Totally unfair with employees
Volt ⚡️ is "shockingly" helpful and communicative. They repaired our AC better than any other company and were very timely. They also, provided a clear and professional bill for the work completed that leaves no ambiguity. By Far the best electricians I have used in RAK.
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