Vector Digital Systems L.L.C

R 15 - Dubai International City - France Cluster - Dubai

V
Business Listing

Computer Repair

Computer Repair

Vector Digital Systems L.L.C

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About Vector Digital Systems L.L.C

Vector Digital Systems L.L.C. is a comprehensive technology provider. The company offers computer repair services, ensuring systems are running smoothly. As a telecommunications service provider and contractor, they handle various communication needs, including telephone company and exchange services. They also specialize in computer security services to protect digital assets. Vector Digital Systems L.L.C. provides general computer support and services, addressing a wide range of technical issues. Additionally, the company offers video conferencing equipment and services, facilitating remote collaboration. They also operate as a wholesaler business, providing technology products and services to other businesses.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.5 out of 5 from 147 reviews, customer sentiment towards Vector Digital Systems LLC appears largely positive. Many customers express high satisfaction with the initial service, product quality, and the professionalism of specific team members. However, a significant minority of reviews highlight serious concerns regarding after-sales support and the reliability of installed systems.
Service Quality and Strengths:
Positive feedback frequently mentions the technical expertise and professionalism of the team during installation and initial setup, particularly for services like Cloud IP PBX configuration and CCTV installations. Customers appreciate the attention to detail, prompt responses, and the quality of products supplied, such as satellite phones and IT equipment. Specific individuals, like Xavier and Rajeev, are commended for their instrumental roles and excellent service. The ease and speed of delivery for purchased products are also highlighted as strengths.
Weaknesses and Common Themes:
A recurring and significant weakness identified in the reviews is the after-sales service and support. Several customers report issues with installed systems (PBX, CCTV apps, attendance machines) malfunctioning shortly after installation and facing difficulties in receiving timely and effective support. Concerns are raised about being charged for fixing issues that are perceived as the company's responsibility or inherent flaws in the systems. Customers express frustration with a perceived lack of commitment, poor communication, and a focus on charging for support rather than resolving problems efficiently.
Final Assessment:
Vector Digital Systems LLC demonstrates strong capabilities in initial service delivery, technical expertise, and product supply, contributing to a generally positive customer perception reflected in the high average rating. However, the consistent negative feedback regarding after-sales support and the reliability of installed systems presents a critical area for improvement. While the company excels in the initial phases of engagement, the reported issues with ongoing support and system performance raise questions about the long-term reliability and value proposition for some customers. Potential clients should weigh the positive aspects of initial service and product quality against the reported challenges in obtaining effective post-installation support.

Amenities
Credit cards Debit cards NFC mobile payments
Map
Overall Google Reviews
4.5 (147 reviews)
Review 1 of 10
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Member since
May, 05 2025
Location
R 15 - Dubai International City - France Cluster - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 08:00 AM - 07:00 PM
Tuesday 08:00 AM - 07:00 PM
Wednesday 08:00 AM - 07:00 PM
Thursday 08:00 AM - 07:00 PM
Friday 08:00 AM - 07:00 PM
Saturday 08:00 AM - 07:00 PM
Services
Computer repair service
Computer security service
Computer support and services
Telecommunications contractor
Telecommunications service pro...
Telephone company
Telephone exchange
Video conferencing equipment s...
Video conferencing service
Wholesaler
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