
Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Computer Repair
Vector Digital Systems L.L.C
Category: Computer Repair
Logitech Group, operating under the business name IT Service Dubai, is a comprehensive technology pr...
Category: Appliance Repair
Fine Appliance Repairs Dubai is a business specializing in the repair of household appliances. The c...
Category: Mobile phone Repair
Alsama Alzarqa Mobile Phones Trading & Repair Fix is a cell phone store that offers a range of servi...
Category: Auto Repair
Windshield Fixit is a business specializing in automotive glass repair and replacement. The company...
Category: Electronics Repair
Extremecool is a business that specializes in a comprehensive range of air conditioning services. Th...
Vector Digital Systems L.L.C. is a comprehensive technology provider. The company offers computer repair services, ensuring systems are running smoothly. As a telecommunications service provider and contractor, they handle various communication needs, including telephone company and exchange services. They also specialize in computer security services to protect digital assets. Vector Digital Systems L.L.C. provides general computer support and services, addressing a wide range of technical issues. Additionally, the company offers video conferencing equipment and services, facilitating remote collaboration. They also operate as a wholesaler business, providing technology products and services to other businesses.
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.5 out of 5 from 147 reviews, customer sentiment towards Vector Digital Systems LLC appears largely positive. Many customers express high satisfaction with the initial service, product quality, and the professionalism of specific team members. However, a significant minority of reviews highlight serious concerns regarding after-sales support and the reliability of installed systems.
Service Quality and Strengths:
Positive feedback frequently mentions the technical expertise and professionalism of the team during installation and initial setup, particularly for services like Cloud IP PBX configuration and CCTV installations. Customers appreciate the attention to detail, prompt responses, and the quality of products supplied, such as satellite phones and IT equipment. Specific individuals, like Xavier and Rajeev, are commended for their instrumental roles and excellent service. The ease and speed of delivery for purchased products are also highlighted as strengths.
Weaknesses and Common Themes:
A recurring and significant weakness identified in the reviews is the after-sales service and support. Several customers report issues with installed systems (PBX, CCTV apps, attendance machines) malfunctioning shortly after installation and facing difficulties in receiving timely and effective support. Concerns are raised about being charged for fixing issues that are perceived as the company's responsibility or inherent flaws in the systems. Customers express frustration with a perceived lack of commitment, poor communication, and a focus on charging for support rather than resolving problems efficiently.
Final Assessment:
Vector Digital Systems LLC demonstrates strong capabilities in initial service delivery, technical expertise, and product supply, contributing to a generally positive customer perception reflected in the high average rating. However, the consistent negative feedback regarding after-sales support and the reliability of installed systems presents a critical area for improvement. While the company excels in the initial phases of engagement, the reported issues with ongoing support and system performance raise questions about the long-term reliability and value proposition for some customers. Potential clients should weigh the positive aspects of initial service and product quality against the reported challenges in obtaining effective post-installation support.
By far the worst support received from an IT company.
After installing our PBX system and making special edits, it stopped working in a month. Customer Support refused to assist in solving the specific changes that they themselves had implemented.
Dear Vector Digital Systems Technical Team, I would like to express our sincere appreciation for the outstanding work your team has done in configuring the Cloud IP PBX for Capital Diaspora. Your professionalism, technical expertise, and commitment to delivering a seamless communication solution have truly exceeded our expectations. From the initial consultation to the final implementation, your attention to detail and responsiveness made the entire process smooth and efficient. Although we haven't launched the system from our end, we have hope it will perform well. We are grateful for your dedication and excellent customer service. It has been a pleasure working with your team, and we look forward to future collaborations.
Excellent and professional service and guidance besides the delivery service which was so easy and very quick to your home. I was very happy with the satellite phone I purchased, Ordered the phone and shipped to my door step without any difficulties. I would recommend anyone interested in IT products to visit vector digital systems ✅✅😊 I would like also to thank Mr.Shaniyas for the full support and the prompt response as well as pleasure to work with, and the post-sale support has been outstanding, he is very cooperative all the time. The level of service and professionalism is unmatched 👍👍
I recently bought a product from Vendor Digital Systems, and I have to say—I’m really impressed. The product is intuitive and reliable, and the team made sure I wasn’t left in the dark at any point. It feels great to work with people who genuinely care about your experience. Highly recommended!
Reviewing on behalf of Mr. Anoop, our property manager. The CCTV works done in our property in Dubai were superb. The technician, Mr. Rajeev was very good. Keep up the good works. Vector Digital Systems LLC is highly recommended.
The Power in Vector Digital is Beyond Imagination Mentioning Xavier our Contact there has been very instrumental in providing us with the best Solutions ever to meet our projects on time and efficiently ,The relationship has just gone beyond monetary as we see value in partnering Vector Digital our recent order was quite huge and diversy but we did not miss an inch of it all thing brand new boxed well packed and very appealing and Xavier pays attention to detail all the time.Thank Once again Xavier
The worst after sales ever
It’s not about paying or not , the system didn’t even complete one year and you can simply fix it over the phone, but your customer service refused to fixed just to charge the customer. That’s simply called Scam after Sale
These guys are never on commitment and just play with customer and buy time and keep customer hanging. Despite of email confirmation they never stay on their commitment. Think twice before working with them.I have had a very bad experience. they need big orders and big profit.
They installed telephone network and internet since 3 years.. also they instal the attendance biometric machine .. since that days we are suffering from the problems in connections and phones quality were so bad .. thee attendance machine is hanging everyday .. and the cheated us with it as it is only check in and not suitable for check out .. whenever we call to ask for help they want to charge 350 aed service charge!! They run more after money .. they dont care about client .. i will never advice anyone to deal with this company .. they speak in rude way to the customers ..
Vector has the terrible after sales service. They charge you for their faulty apps and errors. I had complained about the app right on the time when they installed the cameras for my villa, they told me no one has any problem. But I have had problem ever since. And, when you have a problem they give no help or support and they ask to charge.