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Electronics Repair
Extremecool
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Category: Air Conditioning Repair
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Extremecool is a business that specializes in a comprehensive range of air conditioning services. The company offers air conditioning repair services, addressing issues to restore optimal performance. As an air conditioning contractor, they undertake installation and maintenance projects. Extremecool also operates as an air conditioning store, providing a variety of units and parts. Furthermore, the company functions as an air conditioning system supplier, offering systems for different needs. They also provide air duct cleaning services, ensuring clean and efficient airflow within systems.
Customer Sentiment:
Overall customer sentiment is overwhelmingly positive, as indicated by the high average rating of 4.8 out of 5 across 6 reviews. Customers consistently express satisfaction with the service provided.
Service Quality:
The reviews highlight several key aspects of service quality. Punctuality and timeliness are frequently mentioned, with teams arriving on schedule and completing work efficiently. Professionalism and experience of the teams are also recurring themes, contributing to a sense of trust and reliability. The thoroughness of the work, including providing photographic evidence, is appreciated. Communication is described as excellent, and the ease of dealing with the company is noted.
Common Themes:
Recurring positive themes include the professionalism and experience of the service teams, their punctuality and efficiency, and the overall ease of the customer experience. The quality of the work performed, including thoroughness and successful resolution of issues, is consistently praised.
Final Assessment:
Based on the provided reviews and high average rating, the business appears to deliver high-quality and reliable air conditioning services. The consistent positive feedback regarding professionalism, punctuality, efficiency, and communication suggests a well-managed operation with a strong focus on customer satisfaction. The ability to handle complex jobs, such as full AC unit replacements, with minimal supervision further underscores their competence. The business demonstrates a strong track record of meeting customer expectations and resolving issues effectively.
Excellent communication, professional and polite team, they work fast and show up on time. I recently changed all the ACs in my house using this company ans couldn’t be happier to have chosen them.
Really good experience. Professional and experienced team. Quick and honest service. Highly recommended
The team were awesome. They came in Friday to inspect and quote for the job. They arrived on time on Monday morning, spent several hours doing a very thorough job indeed. They then shared photos of the work they had done which was much appreciated. Highly recommended
The team were punctual and very good to deal with. They removed and replaced my full AC unit with little supervision, and everything works well. Dealing with the company was very easy and I found them to be reliable.
Top service, professional, clean and on time. From initial contact to issue resolved less than 2h. highly recommend
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