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Auto Repair
The Garage Auto Workshop
Category: Auto Repair
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NAJMAT AL NAJAH AUTO. MAINT. W.SHOP, operating under the business name Najmat Al Najah Auto Maintena...
The Garage Auto Workshop, a reputable auto repair shop, offers a comprehensive range of services to keep vehicles running smoothly. The company offers expert diagnostics and repairs for various automotive issues, including engine problems, electrical systems, brakes, and suspension. They also provide routine maintenance services such as oil changes, filter replacements, and fluid checks. Additionally, The Garage Auto Workshop specializes in performance tuning and upgrades, catering to enthusiasts looking to enhance their vehicle's capabilities. With a focus on quality workmanship and customer satisfaction, the company aims to be a trusted partner for all automotive needs.
Overall Customer Sentiment:
The overall customer sentiment appears largely positive, as indicated by the average rating of 4.4 out of 5 across 31 reviews. While the majority of reviews highlight positive experiences, a significant negative review introduces concerns that temper the overall assessment.
Service Quality:
Reviews frequently praise the quality of paintwork, describing it as "flawless," "perfect," and making cars look "as good as new." The mechanical repair services also receive positive mentions for being efficient and effective. However, one detailed review raises serious concerns about the quality of paint application (bumps, bubbles, rough edges), improper installation of parts, and failure to complete agreed-upon services.
Common Themes:
Recurring positive themes include professional and welcoming staff, transparency in explaining services and pricing, and attention to detail in paintwork. The negative review highlights issues with pricing discrepancies, quality control in paint application, and incomplete or improperly executed work.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers high-quality paint and mechanical services, leading to a positive experience for many customers. The positive feedback on professionalism, transparency, and the quality of completed work is a significant strength. However, the detailed negative review points to potential inconsistencies in service delivery, particularly regarding paint quality, adherence to quoted prices, and thoroughness of work. While the majority of customers seem satisfied, the issues raised in the negative review warrant consideration for potential customers and suggest areas for improvement within the business to ensure consistent quality and customer satisfaction.
Had my Dodge painted here, and what can I say—excellent service! Very professional work, and the owner, Gavin, is a true car enthusiast who really knows his craft. The entire team did an amazing job, and the paint looks flawless. On top of that, they offer a paint warranty, which is a great bonus for peace of mind. Thanks again, Gavin, for your professionalism!!
I brought in my car for a paint job and some mechanical repairs, and the results were absolutely perfect. The paint job was flawless, with a stunning finish that made my car look as good as new. The attention to detail was incredible, and the color matching was spot-on. On the mechanical side, they diagnosed and fixed the issues quickly and efficiently. My car now runs smoother than ever, and I feel confident knowing that the work was done by professionals who clearly take pride in their craft. What stood out most was the team’s professionalism and transparency. They kept me informed every step of the way, explaining the work needed and offering fair pricing. The customer service was top-notch—friendly, responsive, and genuinely focused on ensuring my satisfaction. If you’re looking for a reliable garage for both paint and mechanical work, look no further. The Garage Auto Maint is the best in Dubai! I can’t recommend them highly enough.
I recently took my two cars to THE GARAGE AUTO MAINTENANCE for both painting and mechanical work, and I couldn't be more satisfied with the results! From the moment I walked in, the staff was welcoming and professional. They took the time to assess both vehicles and provided detailed explanations of the services they recommended. Their transparency and knowledge gave me confidence in their expertise. The painting job on my first car was exceptional. They matched the color perfectly and the finish was flawless. It looked as good as new! My second car needed some mechanical repairs, and the team diagnosed the issues quickly and efficiently. They completed the repairs on time and at a reasonable price. What impressed me most was their commitment to quality. They use high-quality materials and pay attention to detail, ensuring that both the painting and mechanical work met my expectations. I highly recommend for anyone in need of auto services. Their combination of skilled workmanship and excellent customer service truly sets them apart. I’ll definitely be returning for any future needs!
The car painting done was very good. My car is 14 years old. After the painting and polishing works it was looking as good as new. Am very happy and satisfied with the quality if work done. Also the charges were very much nominal. Would highly recommend thus workshop for repainting and dent repair works. Please contact Munazir @00971547820147
Upon reading this, I’ll leave the decision to you whether you will take your car here for full painting. I came here to fully repainted the car, remove the smoke paint of the headlight, and install the new spoiler. 1. The social media advertising says the full paint is AED 1999. In total I have paid AED 3465. Their explanation was; the AED 1999 is only for solid colored paint and not metallic colored paint. They have also charged for accessories and restoration. Supposedly for the headlight & spoiler. 2. There are bumps, bubbles, and the edges are still rough. There are accumulated paints in the edges of the car where the car trim meets. 3. The spoiler was only siliconed and 3Med taped, aside from not being properly installed (safety wise). It was not even sanded nor prepared before painting. (Noting that it came with the factory screws and just need to make holes which I was okay). 4. Remember the accessories and restoration? Part of it is the headlight. I picked up the car after a week and it has not been touched, saying they can’t do it. 5. The rubber trim in the trunk was not returned and they didn’t bother in putting it back blaming the clips. 6. The button of the car door to lock and unlock the car was missing. (They didnt replaced it nor intented to do something about it) 7. They offered to fix the bubbles in the front bumper. I cameback, they only repainted the small trim in the front bumper with black paint), repainted the car emblems which has to dry and I take it home to send to another garage to install it the next day). The rest were left behind. 8. Oh, and there are paints inside the car and window glass for additional delight.