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Computer Repair
TechLid IT Solutions
Category: Appliance Repair
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Category: Computer Repair
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Category: Computer Repair
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Category: Tire Repair
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Category: Mobile phone Repair
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TechLid IT Solutions is a business that offers a comprehensive range of IT services. The company offers computer repair services, addressing issues with various computer systems. They also provide commercial printer services, including sales and support for businesses. TechLid IT Solutions functions as a computer consultant, offering expert advice and solutions. Printer repair services are available to keep printing equipment functioning optimally. The company offers general computer services and comprehensive computer support and services. Data recovery services are provided to retrieve lost or inaccessible data. TechLid IT Solutions supplies printing equipment and supplies, including toner cartridges. Additionally, the company offers television repair services.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the average rating of 4.4 out of 5 across 7 reviews. While there is one strongly negative review, the majority of feedback suggests a favorable customer experience.
Service Quality:
Based on the provided reviews, the business generally demonstrates good service quality. Positive comments highlight aspects such as speed, professionalism, affordability, and good response times. However, the negative review points to a significant service failure, where repairs were unsuccessful and potentially worsened the equipment's condition.
Common Themes:
Recurring positive themes include efficient transactions, good product quality, professional interactions, and competitive pricing. The primary negative theme revolves around unsuccessful repairs and extended service times.
Final Assessment:
The business appears to provide reliable and high-quality service for the most part, as evidenced by the high average rating and positive feedback on various aspects of their operations. Strengths lie in their professionalism, efficiency, and value. However, the isolated negative experience regarding unsuccessful repairs is a notable weakness that could impact customer trust. While the majority of customers seem satisfied, the business should investigate and address the issues raised in the negative review to ensure consistent service quality across all offerings. Overall, the data suggests a generally positive customer experience, but with a potential area for improvement in complex repair scenarios.
Good response and professional. Thank you.
Good service and products
very nice and fast transaction.
Very professional and affordable price. Thanks for the support!
Worst service ever he took 2 printers to fix for more than a week and return them unfixed and even worse than before Never use this service again
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