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Auto Repair
Superfix Auto Center Mahaskar
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Superfix Auto Center Mahaskar is a comprehensive automotive service provider. The company offers a wide range of services including auto repair, auto air conditioning service, and auto bodywork. They also provide general car repair and maintenance, car battery sales, and car wash services. Superfix Auto Center Mahaskar has skilled mechanics and offers tire repair and sales. Additionally, the company provides vehicle inspection services to ensure the safety and performance of your car.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.8 out of 5 across 422 reviews. Many customers express satisfaction with the speed and efficiency of service, reasonable pricing, and the expertise of specific staff members, particularly mentioning Engineer Mohammed and Adinath. Positive feedback frequently highlights the quality of work, use of genuine parts, and helpfulness of the team.
Service Quality:
Based on the provided reviews and overall rating, the business generally delivers high-quality service. Specific services like AC repair, oil changes, and general maintenance receive positive mentions for being performed effectively and at fair prices. The emphasis on using genuine parts is also a positive indicator of service quality.
Common Themes:
Recurring positive themes include efficient and fast service, reasonable pricing, and the expertise and helpfulness of key personnel like Engineer Mohammed and Adinath. However, negative reviews highlight significant inconsistencies in service quality and customer experience. Issues mentioned include misdiagnosis, damage to vehicles during repairs, lack of knowledge among some staff, and instances of unprofessional and rude behavior from management and staff. These negative experiences, while seemingly less frequent based on the overall rating, are severe and point to potential areas for improvement in consistency and staff training.
Final Assessment:
Considering the high average rating and numerous positive reviews, the business appears to be a reliable option for many customers seeking auto repair and maintenance services. The positive feedback regarding specific staff members and the quality of work performed on common services suggests a strong core competency. However, the presence of highly negative reviews detailing significant issues with repairs and customer interactions indicates that service quality and customer experience are not consistently high across all interactions. While the business demonstrates strengths in certain areas, addressing the inconsistencies highlighted in negative feedback is crucial for ensuring a uniformly high standard of service and maintaining customer trust.
Great and fast service with a reasonable price, very helpful staff especially Mr. Mohammad, helped us throughout the whole process.
I recently visited SuperFix because my car's AC wasn’t cooling. Engineer Mohammed did an excellent job at a very reasonable price. He performed a full service on the AC, and I’m confident your car will be in safe hands with them.
It's amazing customer service. They have used all genuine Nissan products. I came here to do full servicing and for sure i would recommend to all of my friends to use their service. Moreover the team's expertise is another important factor@specifically Eng Mohamed Sabra who is amazing rockstar. Pls do come here and get their quick and professional service.
Looks like new staffs doesn't need business. Very rude behaviour with old customers. Not recommended at all.. staffs have to be learnt how to deal with managers
The BEST service center in UAE, Adinath and his crew run this business very well. The Directors should give recognition to all workers there they do a fantastic job. Fast Efficient Good Prices Good Quality Parts Expert Advice. Really appreciate Adinath and his crew.
The worst garage I experienced…I bought my car there with a starting problem… it took them 2 whole days to find the problem..I took the car after the repair..Next day overheat warning came.. I thought it may be for a coolant top up.When opened the bonnet,I was surprised that the coolant reservoir is missing…I called them and it took another two days to fix the coolant reservoir and later found that the radiator fan is also not working..They messed the whole thing and damaged my whole week…While fitting the coolant reservoir I asked them to put coolant and not water….The Pakistani manager yelled at me telling that,never take out your attitude here….it was the Most disrespectful scenario I have ever encountered after paying money….The only positive thing I have seen was Mr.Aadi who attended me….If any body goes to this garage,please check your bonnet and under chasis for some missing parts before leaving the garage
They have horrible mechanics which seems they don't know what they are doing, last February I came with my Chevrolet Malibu just for an oil change and then they suggested changing the spark plug so I told them to check but I didn't expected that they will proceed on removing and changing the spark plug while the engine still hot which result on two of the ignition coil got broken which I spend around 500 dirhams out of the blue. And this day I came again for my Lexus to check the wheel bearing and change if necessary but the way they are doing it is not the way a good and experience mechanic does. I end up paying 50 dirhams without finding whats the problem.
Very poor service and response from team working today.
Very professional service with engineer Mohammad did an oil change ac filter change and more overall beautiful service.
Worse service center the guy told me castrol oilfor 180 and he charge me 280 he broke my air pipe and he has zero knowledge , i dont recommend anyone to go there unprofessional work