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Appliance Repair
Stove repair in Abu Dhabi
Category: Appliance Repair
The company offers comprehensive repair services for LG appliances. This includes expert diagnosis a...
Category: Auto Repair
Al Masaood TBA, , is a tire shop business. The company offer a range of services related to tires. T...
Category: Tire Repair
ADNOC Distribution is the business name of the entity. The company offers a wide range of services a...
Category: Mobile phone Repair
Bright Solution Computer & Mobile Phone Repairing & Accessories is a business that specializes in re...
Category: Electronics Repair
Minutes is a repair service business that specializes in providing quick and efficient solutions for...
KERS Electrical Repair Shop is a business in Abu Dhabi specializing in stove repair. The company offers a range of services including the repair of electrical appliances. Their expertise extends to diagnosing and fixing issues with stoves, ensuring they function safely and efficiently. They provide solutions for various electrical problems that can affect the performance of these appliances.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided review and the average rating of 3.7 out of 5 across a larger dataset. While some customers express satisfaction, a significant portion indicates concerns regarding pricing and perceived dishonesty.
Service Quality:
The provided review highlights a potential issue with service quality, specifically concerning transparency in pricing and the effectiveness of repairs. The description suggests a lack of trust in the technician's assessment and actions. Without further reviews, it is difficult to establish a consistent pattern in service quality, but this instance raises concerns about reliability and ethical practices.
Common Themes:
The primary theme emerging from the provided review is a significant discrepancy between the perceived value of the service and the charged price. This suggests a potential issue with pricing transparency or overcharging, which could be a recurring concern for customers.
Final Assessment:
Based on the limited information provided, the business appears to have areas for improvement, particularly in pricing transparency and building customer trust. While the average rating suggests some level of customer satisfaction, the detailed negative review raises serious questions about the consistency and ethical nature of the service provided. To definitively assess the business's overall quality and reliability, a more comprehensive analysis of a larger volume of reviews would be necessary to identify broader patterns and confirm whether the issues highlighted are isolated incidents or systemic problems. However, the current data suggests potential risks for customers seeking transparent and fairly priced electrical repair services.
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A young man came to me who was knowledgeable about the matter, but he took advantage of the customer’s ignorance and raised the price many times over. The price of a gas automatic machine was 270 dirhams. He said it was 600 dirhams. He connected some loose wires and made me think that he was fixing it and cut a wire. I opened it after he had gone and found the wire thrown inside and he took 300 dirhams.
teacher
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