SmartFix Mobiles - Fix My Phone

Rawdat Al Wasl Building - 2nd Floor 203 - Sheikh Zayed Rd - Al Wasl - Dubai

S
Business Listing

Mobile phone Repair

Computer Repair Laptop Repair

SmartFix Mobiles - Fix My Phone

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About SmartFix Mobiles - Fix My Phone

SmartFix Mobiles is a business specializing in the repair of mobile phones and other electronic devices. The company offers a range of repair services, addressing issues with smartphones, tablets, and various electronic gadgets. Their expertise covers common problems such as cracked screens, battery replacements, water damage, and software malfunctions. As a repair service business, SmartFix Mobiles aims to provide efficient and reliable solutions for customers experiencing issues with their personal electronics.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 190 reviews. Many customers express satisfaction with the speed, affordability, and friendliness of the service. Specific technicians are occasionally highlighted for exceptional service.
Service Quality:
While a significant portion of reviews praise the quality of repairs and the ability to fix issues deemed unrepairable elsewhere, there are notable instances of dissatisfaction. Recurring problems after repair, issues with replacement parts (specifically batteries and screens), and damage occurring during the repair process are reported.
Common Themes:
Positive themes include fast turnaround times, competitive pricing, and effective communication regarding the repair process. Negative themes center around the durability and quality of replacement parts, issues with warranty claims, and instances of damage to devices during repair. The discrepancy between stated warranty policies and their application is a recurring concern in negative feedback.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers a positive customer experience, particularly in terms of speed and initial problem resolution. However, the inconsistencies in repair quality, particularly concerning replacement parts and post-repair issues, along with challenges in warranty fulfillment, suggest areas for improvement. While many customers receive high-quality and reliable service, a notable minority encounter significant problems that detract from the overall perception of reliability. The business demonstrates strengths in initial service delivery but needs to address concerns regarding the longevity of repairs and the consistency of part quality and warranty adherence to ensure a consistently high-quality and reliable service for all customers.

Amenities
Credit cards Debit cards NFC mobile payments On-site parking Paid parking lot Paid street parking Repair services Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Map
Overall Google Reviews
4.7 (190 reviews)
Review 1 of 10
Member since
May, 05 2025
Location
Rawdat Al Wasl Building - 2nd Floor 203 - Sheikh Zayed Rd - Al Wasl - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 10:00 AM - 05:00 PM
Tuesday 10:00 AM - 05:00 PM
Wednesday 10:00 AM - 05:00 PM
Thursday 10:00 AM - 05:00 PM
Friday 01:30 PM - 05:00 PM
Friday 10:00 AM - 12:30 PM
Saturday 10:00 AM - 05:00 PM
Services
Electronics repair shop
Mobile phone repair shop
Repair service
Contact Seller
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