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Motorcycle Repair
Skl Moto Najmat Sedney Motorcycle Shop
Category: Auto Repair
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Skl Moto Najmat Sedney Motorcycle Shop, operating under the name Skl Moto, is a motorcycle shop that offers a range of services. The company offers motorcycle sales, including new and used bikes. They also provide maintenance and repair services for various motorcycle makes and models. Additionally, the company offers a selection of motorcycle parts and accessories.
Overall Customer Sentiment:
Based on a collection of 10 reviews and an overall average rating of 4.4 out of 5 from 103 reviews, customer sentiment towards SKLMOTO appears mixed, leaning towards positive but with significant negative feedback present. While many customers report positive experiences with sales and some service aspects, a notable portion expresses dissatisfaction with service quality, honesty, and communication.
Service Quality and Reliability:
Positive reviews highlight helpful and informative staff, straightforward purchase processes, and professional preparation of bikes. Specific individuals are praised for their assistance and honesty in sales transactions. The business is recommended for buying second-hand motorbikes and for certain repair/restoration work, with mechanics and paint/polish services receiving positive mentions.
Conversely, negative feedback strongly indicates issues with service reliability and quality. Concerns are raised about items being broken or lost after service, mistakes not being accepted, and non-professional assistance. Specific examples detail problems with refitting parts, loose components, and incorrect work. There are also accusations of dishonesty regarding pricing and the sale of salvage bikes. Extended service times and unclear communication about costs are also reported.
Common Themes:
Recurring positive themes include helpful and friendly staff, particularly in sales, and a smooth purchase process. The availability of accessories is also noted positively. Negative themes consistently revolve around issues with the quality and reliability of repair work, lack of accountability for mistakes, dishonest practices regarding pricing and bike condition, and poor communication.
Final Assessment:
SKLMOTO appears to offer a positive experience for many customers, particularly in the sales process, with helpful staff and a good selection of bikes. However, the significant negative feedback regarding service quality, honesty, and communication raises concerns about the consistency and reliability of their repair and restoration services. While some customers report excellent service, others have experienced significant issues and dissatisfaction. Potential customers should exercise caution and potentially seek detailed information and clear agreements regarding service work and pricing. The business may benefit from addressing the reported inconsistencies in service quality and improving communication and transparency with customers.
“Excellent service! The team prepared my bike professionally and ensured everything was in top condition. Great attention to detail and friendly staff. Highly recommended!”
Bad customer service, not honest about the pricing
Bought a 2022 Harley 48 a few weeks back and it’s been great. I’m new to the UAE and live in another Emirate. Aadhil and Abdulwahab walked me through all the transfer/registration/testing processes and made the whole thing very easy. Great place to get your bike.
Dishonest owner. Canceled an agreed-upon deal out of greed. Drove over an hour for nothing. We know for a fact that they are selling salvage bikes at a high margin. This isn't out of spite, but a warning to potential customers—be extra careful when dealing with them, or you may end up feeling cheated
Friendly and helpful staff. Especially Mr. Abdul Wahab was very helpful and responsible. I recommend this place for buying second hand motorbikes and for repair or restoration of any bike. Their mechanics and people for paints and polish were amazing. They have lots of accessories with reasonable cost. I got my Harley Road King from them and I’m happy with their job.
playing with people not repairing, 3 months my bike was with them and didnt give me how much i have to pay to repair and after that they told me you need to change the engine around 6000 and they take from me 200 AED just to give paper to cancel my bike from the murrour so i tell him give me back my money i dont want the paper, from two weeks till today I get my money and they cut 50 AED they said for the guy the one want give me the paper very bad services even 1 star too much for them
SKLMOTO is the place to get honest and proper service. I bought a used HD from them and Abdulwahab was amazingly helpful and honest throughout the deal. I will definitely have abdulwahab and SKLMOTO to service my motorcycle. Highly recommended HD shop. A well deserved 5 stars
Sorry , don’t believe in 5 star review of people ,
Tricky and never honest with your been told for service and rude staff
Start to finish my experience with Skl Moto was great. Abdul was helpful and informative without ever being pushy. He made the process from purchase to delivery very straight forward. The bike itself is excellent.
The helpers will refit the items it will be broke or loss
They never accept the mistakes what promised don’t expect from them charging labor for hours if the wok will done or not done they will do charge for hours bases none professional assistance
Not recommend for any works if the main mechanic mr Mac will attend the case then ok but he should done AtoZ
Unhappy from the first stage of work again and again mistakes over and over problems
1, The gas tank removed for some work and I lost the main stud and nut
2, axel cover removed and that dose not fix back
3, belt Gaurd removed fitted back lose and so danger on the ride I fix my self
4, back signal light getting lose all the time didn’t tight well
5, number plate should resize to fix and its over cut and looks ugly
only money seeking by the owner
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