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Air Conditioning Repair
Shahid Technical AC Repair and Maintenance Services Home Repair Dubai
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Shahid Technical AC Repair and Maintenance Services Home Repair Dubai, operating under the business name Home Repair Dubai, is an air conditioning repair service. The company offers a range of services including AC repair, maintenance, and installation. They specialize in diagnosing and fixing issues with various types of air conditioning systems, ensuring optimal performance and efficiency. Their services cover routine maintenance to prevent breakdowns, emergency repairs for unexpected problems, and professional installation of new units. The company aims to provide reliable and timely solutions for all air conditioning needs.
Overall Customer Sentiment:
The overall customer sentiment is overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 from 55 reviews. The majority of customers express satisfaction with the service provided.
Service Quality and Strengths:
Key strengths highlighted in the reviews include punctuality, speed of service, professionalism of technicians, and thoroughness in completing the work, particularly in AC cleaning. Customers frequently commend the technicians for being polite, clean, and efficient. The availability of service, even on short notice, is also a significant positive point. Many reviewers indicate a strong likelihood of using the service again and recommending it to others.
Areas for Improvement and Weaknesses:
While the vast majority of feedback is positive, one significant negative review raises concerns about the resolution of issues after initial service and responsiveness to follow-up requests. This isolated incident suggests a potential weakness in handling post-service problems and customer communication in certain cases.
Common Themes:
Recurring positive themes include the professionalism and efficiency of the technicians, the speed and cleanliness of the service, and the overall positive experience with AC cleaning. The negative feedback centers on a lack of follow-up and resolution for a persistent issue after payment.
Final Assessment:
Based on the provided reviews and overall high rating, the business generally delivers high-quality and reliable AC repair and maintenance services. The consistent positive feedback on technician professionalism, service speed, and thoroughness indicates a strong operational performance. However, the single negative review highlights a potential area for improvement in post-service support and ensuring customer satisfaction when issues persist. While this appears to be an isolated incident, addressing such situations effectively is crucial for maintaining a consistently high level of service and customer trust. Overall, the business appears to be a reliable choice for AC service, with a strong track record of positive customer experiences.
Fast, clean and polite. I ordered to clean all my AC units, they were fast on the job, cleaned all the dirt that they made. The availability was fantastic. I called them at the end of the day, and in the morning they were here, without any delay. Great. I recommend!
Good service and fast he's very professional
I had a fantastic experience with Shahid Technical AC Repair and Maintenance Services in Dubai Marina. Their air conditioner technician arrived promptly for my split Air conditioner cleaning services. He was highly skilled and had my AC up and running smoothly in no time. Great service!
I have requested to fix my apartment AC
This company charged me 1600 dirham to do the work
I have paid he did the work, the AC was not working properly it was not cooling enough I have called him to ask him to come again as it was not working He said ok But he never showed up again He is ignoring me He is saying he has a lot of work I do not advise or recommend anybody to use this company service
If he will not going to fix my AC i will apply against him to customers rights office to find him or else I have to go to his company to take my money back
I recently used Shahid Technical AC Repair and Maintenance Services in arabian ranches for AC service. Their technician was punctual, friendly, and very professional. My AC is now in perfect working condition. Highly recommended!
Seeing many good reviews on Google, I tried their services for the first time today. I am giving them 5 stars for sticking to their time commitment, thoroughness in cleaning my split AC, speed of completing the job and leaving the work area clean. I will definitely call them again for my AC cleaning needs in the future.
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