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Auto Repair
Safari Car Wash
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Safari Car Wash is a business that offers a range of automotive services. The company offers car wash services, providing cleaning for vehicles. Additionally, the company offers air filter supply, providing parts for vehicle maintenance. The company also offers oil change services, a common maintenance task for vehicles.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 369 reviews. Many customers express satisfaction with the thoroughness and quality of the car wash service, highlighting the cleanliness achieved both inside and out. Positive feedback frequently mentions good service and reasonable pricing.
Service Quality:
The business demonstrates a strength in delivering a detailed and effective car wash, with multiple reviews praising the meticulous attention to detail. The availability of amenities like a comfortable waiting room, toilet, and free coffee also contributes positively to the customer experience. However, there are notable weaknesses reported, including significant wait times and issues with pricing transparency and consistency.
Common Themes:
Recurring positive themes include the quality of the car wash itself and the perceived value for money, despite some complaints about pricing. Negative themes center around extended waiting periods, discrepancies in advertised versus charged prices, and poor customer service experiences with staff, particularly at the cashier. Concerns about potential dishonesty regarding free service cards and the authenticity of reviews are also present in a small number of reviews.
Final Assessment:
Based on the provided data, the business generally delivers a high-quality car wash service that satisfies the majority of customers. The high average rating and numerous positive comments on cleanliness and thoroughness support this. However, the business needs to address significant operational and customer service issues related to wait times, pricing clarity, and staff behavior to ensure a consistently reliable and positive experience for all customers. While the core service is strong, these areas of weakness detract from the overall perception of reliability for a segment of the customer base.
After the work they will ask different amount payment, and work also not worthy, totaly disappoint
Bad ever service waited over 25 min and also put car on jac stand and no body come to for washing
Best service with good price. Highly recommend 👍
good service 👍🏾 clean inside & outside comfortable waiting room , toilet also available and free coffee too 👍🏾 thanks
I recently visited Safari Car Wash Station and was thoroughly impressed with their service. The team did an outstanding job cleaning my car. Not only did they wash it meticulously, but they also paid attention to the small details, leaving my car looking sparkling clean both inside and out. The staff was friendly, professional, and efficient. I highly recommend Safari Car Wash Station for their excellent car washing services! ---
It was my first time here after seeing the reviews. Very thorough with their work. Aed 20 for basic (inside+outside) car wash, aed 30 for basic+ additional underbody. Excellent job by the team. Only downside it takes 2x-3x time compared to adnoc car wash... but well worth it.
Nice and amazing car wash in Musaffah. I found my car very clean. I am very satisfied.
They are charging more, it is written as 20+Vat1 =21 for car wash for small vehicle but they are charging 25 as they wish they are charging from the customer and they don't even have the paper to keep near the foot.
I request not to go for car wash.
Worst car wash.. all the reviews are fake just put for free car wash... got over charged and when asked got slamed by a hand written price on paper.. anyways was gona tip but even the wash wasn't worth it.. many better places around. Never going back.
Wrost experience from the cashier. Bad behaviour and attitude. And they are cheating people with a free service card. So guys find another place.
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