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Computer Repair
SAFAR COMPUTERS & SERVICES
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SAFAR COMPUTERS & SERVICES is a computer store that offers a range of services. The company offers computer sales, including desktops, laptops, and peripherals. They also provide computer repair services, addressing hardware and software issues. Additionally, the company offers network setup and support, data recovery, and virus removal. Customers can also find custom-built computers and IT consulting services.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews. While some positive feedback exists, a significant portion expresses dissatisfaction with service quality and staff behavior.
Service Quality:
The reviews indicate inconsistencies in service quality. Positive feedback highlights good goods and staff, suggesting some positive customer experiences. However, negative reviews point to issues with technical expertise, particularly concerning gaming PCs, and general service efficiency, described as "lazy slow."
Common Themes:
Recurring themes in the negative reviews include a perceived lack of specialized knowledge for certain computer types (gaming PCs), poor service execution, and negative interactions with staff, characterized as "rude behaviour" and "no manners." Conversely, positive feedback is more general, praising the overall quality of goods and staff.
Final Assessment:
Based on the limited sample of reviews and the provided data points (12 total reviews, 4/5 average rating), it is challenging to definitively conclude on the overall quality and reliability of the business's service. The average rating suggests a generally positive perception among a larger customer base not represented in the provided reviews. However, the specific negative feedback highlights significant areas for improvement, particularly in technical expertise for specialized systems and customer service interactions. While some customers have positive experiences, the recurring negative themes raise concerns about consistency and the ability to handle all types of service requests effectively. Further analysis of a larger and more representative sample of reviews would be necessary to provide a more conclusive assessment.
Great yaar, The goods and staff as well
Lack of experience gaming pc assembly
Rude behaviour, Poor Service. Came to this repairing shop, but they cant repair and lazy slow. No manners
The technition is not specialized in gaminn pc computer he damaged My computer
VERY GOOD SERVICE
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