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Mobile phone Repair
RAWAAT AL IBTIKAR MOBILE PHONE TR (Hasnit3ch)
Category: Mobile phone Repair
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RAWAAT AL IBTIKAR MOBILE PHONE TR, also known as Hasnit3ch, is a mobile phone repair shop. The company offers a range of services including screen repair, battery replacement, charging port repair, and water damage restoration. They also provide software troubleshooting and unlocking services for various mobile phone brands and models. The company aims to provide efficient and reliable repair solutions for common mobile phone issues.
Customer Sentiment:
The overall customer sentiment is predominantly negative, with a significant number of reviews expressing dissatisfaction and frustration. The average rating of 2.6 out of 5 further supports this negative sentiment.
Service Quality:
Based on the provided reviews, the perceived service quality is low. Recurring issues include extended repair times without resolution, lack of communication, and allegations of dishonesty and unprofessional behavior from the technician, specifically named Hassan. There is one positive review highlighting a successful repair, but this appears to be an outlier compared to the overall feedback.
Common Themes:
Several negative themes emerge consistently across multiple reviews. These include prolonged repair durations with no progress, poor communication and unresponsiveness to phone calls, and negative interactions with the technician, characterized by rudeness and alleged deceit. The loss of data is also mentioned as a consequence of the service.
Final Assessment:
Based on the limited but consistently negative feedback and the low average rating, the business appears to struggle with delivering high-quality and reliable service. The recurring issues with repair times, communication, and technician conduct suggest significant operational and customer service deficiencies. While there is one positive account, the overwhelming negative sentiment and common complaints indicate that customers are frequently experiencing unsatisfactory outcomes. Potential customers should exercise caution and consider the prevalent negative feedback before engaging with this business.
Awful experience with the scammer called Hassan. He kept my phone for over a month and didn't do anything. I lost all of my data and now I have to get a new phone because of him. Don't deal with this shop!!!
Don't waste your time and money in this shop. The technician (Hassan) doesn't know anything other than LIE. Wrost experience with them. They don't receive your calls. Don't fall in their trap.
Mr.Hassan saves our lives! He fix the ipad of my son which we thought is the worst thing happens. Thank you Mr.Hassan! You always help us everytime..Keep up the good work! God bless you more!
NEVER GO TO THIS SHOP. Very disrespectful and disgusting behavior by Hasan Pakistani
Very rude and bad person, I came here first time and he is cursing infront of me, he had my phone for 1 month and he did not do anything and also they don’t answer the phone.
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