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Mobile phone Repair
Advent Technologies
Category: Mobile phone Repair
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Advent Technologies, operating under the business name Advent Technologies, is a comprehensive technology solutions provider. The company offers a range of services including computer repair, screen repair, and computer consulting. They also function as a computer accessories store, computer service provider, and computer software store. Additionally, Advent Technologies deals in used computers. The company provides expertise in various aspects of computer technology, catering to both hardware and software needs.
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.6 out of 5 from 53 reviews, the overall customer sentiment towards Advent Technologies is overwhelmingly positive. Customers frequently express satisfaction with the quality of service and the professionalism of the staff.
Service Quality and Strengths:
Key strengths highlighted in the reviews include efficient and effective repair services, particularly for laptop and screen repairs. Customers appreciate the speed of service, with some mentioning next-day delivery and repairs completed ahead of schedule. The technical expertise of the staff is consistently praised, along with their ability to diagnose problems quickly and explain solutions clearly. Reasonable and competitive pricing is also a recurring positive theme. The staff is described as professional, polite, and patient, contributing to a positive customer experience.
Common Themes and Weaknesses:
While the majority of feedback is positive, a significant weakness identified is the inconsistency and inaccuracy of the posted working hours. This has led to customer frustration and inconvenience, with multiple instances of customers finding the shop closed during advertised hours. This issue detracts from the otherwise positive perception of reliability.
Final Assessment:
Advent Technologies appears to be a highly competent and reliable provider of computer and screen repair services, as evidenced by the strong average rating and numerous positive reviews highlighting technical skill, efficiency, and fair pricing. The professionalism and helpfulness of the staff are significant assets. However, the issue with unreliable working hours is a notable detractor that impacts customer convenience and the perception of overall reliability. Addressing this operational inconsistency would further enhance the customer experience and solidify the business's reputation as a consistently dependable service provider.
Great Service and professional. Had to replace the panel of my Dell laptop. Happy with the work
I am extremely disappointed with the inaccurate working hours of this shop. I went there based on the posted hours only to find it closed. The unreliable hours have left me feeling frustrated and inconvenienced. It seems that many other customers also faced the same issue and had to leave when the shop was unexpectedly closed. I hope the shop owner takes this feedback seriously and makes the necessary changes to provide a more reliable and customer friendly experience.
I recently had my ASUS laptop repaired at Advent Technologies in Sharjah, and I couldn’t be happier with the experience. My laptop had serious issues, and I was worried it might not be fixable. However, the team at Advent Technologies was incredibly professional, diagnosing the problem quickly and explaining everything clearly. They managed to repair my laptop efficiently and at a very reasonable price. The technician was not only skilled but also friendly and patient, answering all my questions. I was especially impressed with how fast they worked—my laptop was back up and running in no time! If you’re looking for a reliable computer and mobile repair shop, I highly recommend Advent Technologies. Their expertise, customer service, and fair pricing make them the best choice in town!
I went to Advent to fix my ASUS laptop display - they fixed it and did a full service plus delivered the next day. I’m happy with the overall service. Highly recommended for Laptop repairs.
It was an amazing experience of having my laptop repaired by Advent. The staff is very professional and polite and was able to solve the issues on my laptop ahead of time. My laptop is now upgraded and Super Fast. The cost of repair is very reasonable and conservative. I highly recommend the shop to all!